Application Analyst

Work for one of the Worlds most unique broadcasters
- Hybrid working / 12 month contract
- North Sydney Location

We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky and community.
**About Us**
SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful and engaging content that exists for all Australians to inspire, support and celebrate the diversity of our multicultural society.
Our purpose, for the last 40 years, has reflected and explored the evolving diversity of Australia, investing in initiatives to deepen its connections with communities, sharing their stories and giving a voice to those often unheard, with the aim of increasing understanding and respect of the differences that make up Australia.
SBS is a truly distinctive network, showcasing multicultural, multilingual and First Nations stories otherwise untold in the Australian media.
**The Department**
SBS Technology can be thought of as the 'engine room' of SBS. Our primary role is to enable and support the production, distribution, and transmission of content across television, radio, and online platforms. Our teams achieve this by working collaboratively to design innovative solutions and deliver end-to-end services for our business stakeholders.
**The Role**
Due to an internal promotion, we are seeking a well-rounded individual to join our team.
- Performing analysis on workflows
- Performing system testing, upgrades and solution implementation
- Documenting and communicating the results of your findings to users and vendors
- Proactively monitoring systems and providing appropriate fixes
- Troubleshoot problems with audio/video hardware, storage, and network
- Contribute to the strategic direction of the team.
- Contribute to planning and support of other staff within the Application support team.
- Active engagement with SBS internal stakeholders and external technical support teams
- Support enterprise-wide initiatives and support our Code of Conduct.
- Ensuring customer satisfaction and service level fulfillment, as per SBS KPIs

**About you**
- Advanced technical skills with Knowledge of Network (TCP/IP), Database (SQL), Storage.
- Excellent documentation skills, and communicating the results of your findings
- Fundamental analytical and conceptual thinking skills.
- Video / Broadcast / Media or File-based video/audio formats.

**Some of the reasons to consider working with us**
- The people a genuine sense of feeling included (we truly celebrate and welcome difference) and being part of one of the most inclusive companies in Australia
- The culture and the engagement of our workforce, we are proud to have an employee engagement score of 82% with low levels of employee turnover.
- A brand that is not only recognisable but trusted and established, we have been broadcasting for over 40 years and we’re not done yet
- We offer a range of benefits from, health care checks, salary packaging, Employee Assistance Programme, flexible work arrangements and for our Sydney based employee’s free gym membership
- We also love to promote from within we have allocated funds to do just that and help with training gaps when moving from role to role.

For other opportunities within our organisation please visit our careers website SBS Careers - Working at SBS
**Reasonable adjustments**
To find out more about reasonable adjustments with SBS, please view our video here.

**Job Type**: Contract