Case Worker

**Job No**:
**VIN3297**
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**Location**:
**Bowral**

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- **SCHCADS Award hourly rates range from $41.52 - $44.68 + super + tax-free salary packaging**:

- **Amazing NFP salary packaging tax-free benefits: increasing annual pay package up to $15k**:

- **Clear paths to career progression + ongoing learning and development opportunities**:

- **Monday to Friday 38 hours per week - some flexibility on start/finish times.**

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.

**The Role**:
Vital and diverse role providing a range of **Case Work** support to people experiencing homelessness. The support you provide will be crucial in helping people stabilise and sustain their accommodation and ultimately transition away from homelessness. You will be joining a **supportive and inclusive environment** for both our clients and employees. We value teamwork, collaboration, and continuous learning to ensure the highest level of care and support for our clients.

**Your responsibilities will include**:

- Engage with individuals experiencing homelessness or at risk of homelessness
- Conduct initial intakes and assessments and provide crisis intervention when necessary
- Refer clients to external services and connect them to life skills and educational programs
- Advocate on behalf of clients with Government Departments, Courts, and other service providers
- Conduct home visits for clients in temporary or transitional accommodation
- Explore opportunities to help individuals reach their full potential
- Build collaborative partnerships with key stakeholders and services
- Provide client support with a respectful, non-judgmental, and inclusive attitude, while respecting client confidentiality
- Create a safe and welcoming environment for clients accessing the service & attend to clients' primary needs
- Develop case plans with clients, provide ongoing support, and monitor, review, and follow up on the case plan
- Maintain client records and case notes in a professional manner
- Manage client flow and building safety
- Handle phone calls, mail, and correspondence

**You will need**:

- Minimum TAFE Certificate IV or currently undertaking tertiary study, in welfare or related field
- Previous experience providing support to marginalised and vulnerable people support to homeless persons
- Demonstrated knowledge of issues relating to homelessness including but not limited to family breakdown, mental illness, drug, alcohol and gambling addictions
- Demonstrated awareness of appropriate local community support services for homeless clients, including government agencies and NGO’s, and the capacity to build and maintain strong relationships with such service providers
- Excellent written and oral communication skills
- Sound computer skills
- Awareness and understanding of the Work Health and Safety legislation and a commitment to promoting safe work practices
- Ability to use sound judgement and act appropriately in crisis and emergency situations
- NSW driver's license

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