Specialist, Liability Claims

2 days ago

Melbourne, Australia Insurance Australia Group Full time

**The Role**
We're currently recruiting for a Specialist Liability Claims Consultant to manage high value personal injury and property damage claims under a broad variety of insurance products. This entails managing claims from lodgement through to completion, ensuring an optimum and efficient service to customers, maximising opportunities to ensure claims are managed to meet our customer and financial demands within expected delivery timeframes.

**Key Responsibilities**
- Deliver exceptional service to customers
- Process claims in an efficient solution focussed manner whilst adhering to financial/reserving principles
- Build and maintain strong internal and external relationships
- Support the achievement of IAG's objective of being a leader in the intermediated insurance industry

**Skills & Experience**
- Experience in personal injury and/or property liability claims
- Liability insurance policy analysis experience
- Strong negotiation skills of both litigated and non-litigated claims
- Strong written and verbal skills
- Ability to manage service providers
- Insurance Law background
- Experience in legal & regulatory environments
- Can manage high pressure situations
- Genuine belief in a strong team culture and ability to work closely and selflessly with a team of likeminded professionals

**About Us**
At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a ‘ready for anything’ mindset that sets the tone for positive actions and positive outcomes. We put heart into everything we do which guides us to create amazing things for our customers, our people and our communities.

As the largest general insurance group in Australia and New Zealand, we own some of the region’s most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. We are ready for anything.

**Ready for anything? Let’s talk.**

IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance. Employees also enjoy 13% superannuation, up to 50% insurance discounts, flexible work and leave options, generous parental leave and return to work programs, various corporate partner discounts and a people-focused culture that celebrates achievements big and small.

IAG has committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan can be found on our company website.

IAG Culture story

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