Assistant Store Manager

6 days ago

Castle Hill, Australia Michael Hill Full time

Michael Hill is a market leading, premium jewellery brand, operating a network of stores across Australia, New Zealand and Canada. Working with Michael Hill Castle Towers as a valued Assistant Store Manager you’ll be helping our customers mark life’s most memorable moments.

At Michael Hill Castle Towers, you’ll be part of a high-performing, fast-paced flagship environment where strong leadership and a passion for premium service are key to supporting a loyal and diverse customer base.

**You will enjoy**
- Dedicated training and development programs to set you up for success - 12 week 'Stepping Stones' to immerse you in product knowledge and leadership
- Additional mentorship available for those that want to progress further in retail leadership
- An attractive salary with monthly and annual incentives for sales performance achievements
- A focus on Work / Life balance with planned in advance rosters with two consecutive days off (typically Friday’s & Saturday’s) - your flexibility to adjust when required will be appreciated as we trade late nights, weekends and public holidays
- Paid parental leave, paid volunteering leave and many other wellbeing initiatives to support your work life balance
- Enjoy Team Member Purchase Privilege with exclusive pricing on our products
- A welcoming and cohesive team environment you will be supported to achieve performance milestones

**About you**
- Be personable and approachable in a strong sales environment, and maintain a positive, productive outlook on team performance, management and development
- Create a premium experience and connect with customers to discover their own story; showcasing extensive product knowledge
- Proven ability to deliver results in a driven and/or highly measured environment with an understanding of KPIs and budgets having a willingness to coach and develop team members in this area
- Confidence to oversee store operations alongside and in the absence of the Store Manager
- A customer centric focus with the ability to maintain multiple client relationships in a highly dynamic environment
- Demonstrate a proactive approach in building clientele and brand awareness, capturing every opportunity to create new business for the store
- Complement our premium brand through impeccable personal, store and team presentation

**About us**

We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect. You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People.

Location: Castle Hill, 2154

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