Distribution Centre Team Leader

5 days ago

Logan City, Australia Culture Kings Full time

We're on the lookout for an experienced **Outbound Team Leader** to oversee and optimise the efficient and accurate distribution of orders across our online and retail channel.

Reporting to the Outbound Manager, you’ll play a key role in driving team performance, improving processes, and delivering outstanding customer service.

**KEY RESPONSIBILITIES**:

- ** Lead**, **coach**, and **support**a team across picking, packing, issues and replenishment.
- ** Coordinate**daily operational tasks to ensure KPIs and service levels are exceeded.
- Ensure **timely dispatch**of all online orders via appropriate carriers.
- ** Manage**and respond to customer and retail order-related queries within 48 hours.
- ** Monitor**outbound packaging inventory to maintain optimal supply levels.
- ** Review**and enhance SOPs quarterly to drive performance and compliance.
- ** Minimise**order cuts, oversells, and inventory issues.
- Provide **training**, ongoing **coaching**, and regular **performance feedback**to your team.
- ** Conduct**daily toolbox meetings and regular 1:1s to foster safety, engagement, and productivity.
- ** Support**special projects and initiatives as required by management.

**WHAT YOU BRING**:

- 2+ years of leadership experience in a warehouse, distribution, or logistics environment
- Strong communication skills—both written and verbal
- Excellent organisational and time management abilities
- High attention to detail and accuracy
- A natural motivator who thrives on team development and operational excellence

**WHAT CULTURE KINGS OFFER YOU**:

- Constant never-ending career growth and progression in both professional and personal aspects
- Open free-flowing communication where ideas are heard, low red tape and proactive resourceful culture that acts
- Breakfast and snack bar - sausage sizzle Fridays
- Structuring your hours each week so that you get to finish early on Fridays
- A fantastic and resourceful Employee Assistance Program

**APPLY NOW**

Culture Kings Inc. is an Equal Opportunity Employer (EOE). We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better.

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