Administration Officer

2 days ago

Kingswood, Australia Nepean Blue Mountains Local Health District Full time

**Employment Type**: Temporary Part Time (Up to 02/10/2026)
**Position Classification**: Administration Officer Level 3
**Location**: Nepean Hospital
**Remuneration**: $34.46 - $35.54 per hour
**Hours Per Week**: 28
**Requisition ID**: REQ609395
**Applications Close**: 22/10/2025
- With _**_CORE _**_Values of _**_C_**_ollaboration, _**_O_**_penness, _**_R_**_espect and _**_E_**_mpowerment, working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role._

**About Us**
Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains, and Lithgow Region.

Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world-class clinical facilities, services, and care.

We are seeking a dedicated and customer focused Administration Officer to join our team in the Women & Children’s Outpatient Department. In this role, you will be responsible for delivering high quality service to patients, visitors, and clinical staff. Your day to day duties will include managing reception and clerical tasks, handling data entry, and processing online Medicare billing using iPM and PBRC systems. You will respond to telephone and counter enquiries promptly and courteously, ensuring all calls are directed to the appropriate departments. Additionally, you will complete new patient registrations and update electronic records, maintaining accurate and complete demographic information.

**Benefits available to eligible NBMLHD employees**
- Opportunity for extra tax savings through Salary Packaging
- Novated Leasing
- Great education opportunities through Education Training Service which offers over 110 courses each year
- Access to our Employee Assistance Program (EAP) for staff and family members
- Fitness Passport

NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards.

**What you will bring to the role**
- Demonstrated experience in a clinic setting including reception duties, phone enquiries and appointment scheduling
- Demonstrated effective customer service skills
- Excellent oral and written communication skills
- Demonstrated effective interpersonal skills
- Knowledge of Medicare eligibility and billing practices
- Ability to work independently and within a multidisciplinary team
- Demonstrated ability to learn new processes
- Ability to be flexible and display initiative

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.

**Need more information?**
1) Click here for the Position Description

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