Retail Sales Assistant

2 weeks ago

Launceston, Australia Snooze Launceston Full time

**Job description**

At Snooze, we inspire customers to create tailored bedroom solutions for every life stage, delivered with the passion and expertise of our people. We are extra proud of the reputation we've built over the last 45 years in business.

Snooze is a brand where customers love to shop, and people love to work.

**The role**:
Right now, we have a **Sales **position available. This position is based at our **Launceston **store on a **part-time** basis, with approximately 18 hours per week. The successful applicant must be able to work weekends.

**What you'll be doing**:

- Serve as the first point of contact for customer service from the public and via our website
- Advise customers on the status of their order and follow-up queries
- Meeting or exceeding sales goals
- Obtaining deposits and balance of payment from clients

**Skills and experience**:
You will have a high level of written and verbal communication and interpersonal skills, as well as excellent time management skills. You will be able to prioritise and re-prioritise effectively. Well-presented with a warm, friendly, resilient, and team-spirited personality, you are able to show initiative, be reliable, responsible and punctual.
- Experience and understanding of sales / retail environments
- An energetic and enthusiastic approach with a willingness to engage customers.
- Strong initiative, motivation, and enthusiasm.
- Demonstrate a customer focus in all behaviours which may include handling challenging and complex customer service enquiries
- Strong interpersonal skills including the ability to use active listening and questioning skills
- Problem solving and conflict resolution skills to provide solutions to customer needs in a timely manner
- A friendly, responsible, positive nature and a pro-active, problem solver demeanor

**Perks of the job**:

- Employee discounts
- Uniforms are provided
- Free and confidential Employee Assistance Program
- Ongoing training, development & support
- Work with an amazing, passionate, and talented team of individuals

At Snooze, we reward authenticity, respect, responsibility, and togetherness in the constant pursuit of improvement.

**If these values ring true to you, send along your cover letter and resume soon**

**Job Type**: Part-time

Pay: $23.59 - $31.38 per hour

Expected hours: 25 - 30 per week

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Every weekend

Supplementary Pay:

- Overtime pay
- Penalty rates

**Experience**:

- Point of Sale (POS) software: 2 years (preferred)
- Working towards sales targets and KPIs: 2 years (required)
- Customer service: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 22/09/2024
Expected Start Date: 25/09/2024

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