Network Services Specialist

Just as aluminium is the element of possibility, so too, are our current and future employees. When you join Alcoa, you have the opportunity to help define what it means to be a sustainable aluminium company. Our 135-year legacy gives you the systems and tools to thrive. We invented the industry and today we are redefining what it means to be a sustainable aluminium company from mines to metal. We are open, honest, accountable and do what we say we’ll do. We relentlessly pursue outstanding and sustainable results and creatively transform ideas into value. We treat all people with dignity and provide a diverse, inclusive work culture. We work safely, promote wellness, and protect the environment. Come grow your career, collaborate on a global scale and deliver materials essential to the world. Learn more about the endless career possibilities for you at Alcoa

About the job

We have an exciting opportunity for a hands-on Network Services Specialist to join our Information Technology and Automation Solutions (ITAS) global group

In this role, you will manage network project and operational changes, contributing to the development of network technology solutions and providing third level support to resolve infrastructure issues promptly.

Specifically, you will ensure our Western Australian operations location networks needs are addressed and collaborate with other network team members, sharing knowledge and ideas for network infrastructure changes. This role is based at Alcoa’s Pinjarra Refinery location. There will be a need to travel to other nearby Alcoa locations - within 1 hr travel time from Pinjarra - to perform network install and support activities as required.

As the Network Services Specialist, you will be responsible for:
- Designing and implementing solutions for LAN, WAN, Wi-Fi and VoIP solutions.- Being a technical escalation point of contact providing technical guidance and performing incident analysis.-
- Analysing, configuring network hardware, software and services to optimise network performance.- Contributing to network device lifecycle management by planning, decommissioning, and replacement of equipment and services.- Supporting Alcoa business operations on project related and growth initiatives.

About you

To play a part in our ongoing success we are seeking someone with:
- Tertiary degree in Computer Science or equivalent experience.- Demonstrated experience of routing protocols, switching and network security.- Cisco CCNA certification. Working towards Cisco CCNP qualification is desirable.- Minimum 2 years Enterprise level experience. Exposure to Mining, Heavy industries is considered desirable.- Excellent problem-solving skills.- Strong communication and interpersonal skills.- Ability to work independently and as part of a team.

Why Alcoa?

Our values - act with integrity, operate with excellence, care for people, lead with courage - are at the foundation of everything we do.

At Alcoa we strive to create an inclusive workplace where employees can bring their whole selves to work regardless of their background. We know it starts and finishes with you, which is why our value ‘care for people’ is so important to us. It ensures not only your physical safety but also provides an inclusive and welcoming workplace for people from all walks of life, encouraging diversity of thought from each and every person.

As an Alcoa employee, you will embark on growth opportunities and can truly make a difference being part of an organisation that respects and considers flexibility while empowering you with stimulating and challenging work.

What’s on offer?- An attractive remuneration package that recognises the skills and experience you will bring to the team.- A yearly performance bonus to reward your contributions.- Enjoy additional time off with a month leisure day every 4-week period.- Career development opportunities with further training and education assistance.- Enjoy 16 weeks paid primary parental leave and 3 three weeks for secondary carers.- Access to the Alcoa Live Well program with a selection of health & wellbeing discount offers to help you live your best life

Our Locations

Alcoa’s Australian operations represent one of the world’s largest integrated bauxite mining, alumina refining and aluminium smelting systems and add value to Australia’s local, state and national economies at every stage. Our Australian operations support approximately 4,370 direct jobs including multiple entry talent pathways/programs, predominantly in regional Western Australia.

Supported by our head office in Booragoon and the Bindjareb Regional office in Pinjarra, our operations include: our world-class Technology Development Centre of Excellence (COE), two bauxite mines in Western Australia (Huntly and Willowdale); three alumina refineries in Western Australia (Kwinana, Pinjarra and Wagerup); one aluminium smelter in Victoria (Portland); two dedicated port facilities in Western Aust