Club Manager

**Step into a key position at a leading global fitness franchise**:

- **Become a leader of a dynamic and innovative community and culture**:

- **Seize the opportunity to empower our members to live their best lives**

**What’s in it for you?**

**About the role**

We are seeking an outgoing, enthusiastic and vibrant personality as our **Club Manager.**

You will have a strong passion for social media marketing and sales.

Outstanding customer service will come natural to you, as it will also be your responsibility to oversee the in-house sales function.

Key tasks will include social media marketing, lead generation / marketing plan to help increase brand awareness, memberships sign ups, and member retention, by promoting the many benefits of leading a healthy and active lifestyle.

Beyond this, you will be expected to be:

- Creating scheduling and managing across all platforms; entertaining and organic social media content.
- Coordinating exciting and attention-grabbing pre-sale events, and marketing outreach
- Fulfilling sales budgets and KPI's
- Managing, monitoring, and developing the performance of club employees
- Hiring and training new staff - helping them to reach their full potential
- Meeting performance metrics in relation to revenue, ordering, inventory, cost controls and facilities maintenance
- Implementing corporate policies, business practices, systems and processes
- Ensuring that all front desk systems are followed: such as proper member check-in, telephone inquiries (general and sales related), guest registration, and cash handling
- Providing and maintaining the highest level of customer service
- Providing effective decision making regarding customer service issues
- Ensuring that the club is clean, safe, well-maintained and operationally sound
- Working an approximate 38hr week, with daily hours depending on club requirements.

**About you**
- Confident & outgoing personality
- Love of social media and engagement on various platforms
- Passion for health and fitness
- Previous management experience
- Experience in providing motivation, support, guidance to a team
- Excellent leadership skills
- Experience in overseeing all aspects of staff management, including hiring and developing
- Strong understanding of sales and operational excellence
- Ability to multi-task and stay organized
- Positive, motivating, and effective communication skills
- Strong computer skills - with knowledge of Google Docs and MS Office programs (Excel, Word)
- Ability to work in a dynamic and fast-paced environment

**About Anytime Fitness**

Anytime Fitness is the number one global fitness club chain and was ranked No 1 on Entrepreneur Magazine’s Top Global Franchise list. This your opportunity to join the biggest fitness community in Australia

**How to Apply**

Please include a **cover letter only** giving us a brief overview of your previous relevant experience and what interests you in this role.

Applicants may be requested to submit a resume at a later date.