Food & Beverage Lounge Manager

Company Description
**Who are we?**

At Accor our goal is that every person **feels welcome** and **feels valued**. We ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things The world is more welcoming when we’re connected heart to heart. How do we do it? We place people at the heart of everything we do.

**What do we do?**

Accor operates a selection of Qantas Lounges globally, bring our service passion and values to the aviation industry. Every day we connect with thousands of travelers as they adventure around Australia and the world. Qantas Lounges by Accor provides a relaxing start to a holiday, an efficient workspace between flights, and a welcoming pause on the way to anywhere. With a range of offerings from upscale to luxury, our Lounges receive rave reviews from both our customers and our team.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

**Job Description**:
**Food & Beverage Lounge Manager**

This is a unique opportunity for an experienced and confident Food & Beverage Manager or Director to step up as Accor's primary leader onsite.

Be an ambassador of both the Accor and Qantas brand across four Lounges in the Perth airport as Food & Beverage Lounge Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to exceed targets, with a passion for hospitality and a hands-on approach.

**What is in it for you**:

- Excellent profile building leadership opportunity
- Career development
- Car Parking
- Free meals and coffee on shifts
- Hotel discounts (staff rates) at over 3000 hotels globally
- Partnership discounts with companies such as Europcar, Google, and more...
- Discounted health insurance through our partner Medibank
- Discounted gym memberships

And most importantly, work for a world class company who offer stability, career progression and a genuine focus on our people.

**You will be responsible for**:

- Lead the overall management and of the Qantas Lounges by Accor in Perth and support all areas in the achievement of operational targets
- Management of financials to ensure budgets and targets are maintained without reducing service levels
- Ensure full compliance with operating controls and legislation in all areas of the business
- Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to provide input
- Inspire our next generation of leaders: coaching, effective people management and leading from the front
- Develop effective relationships with key stakeholders
- Maintain product and service quality standards to exceed guest expectations
- Ensure all brand essentials and standards are in place and executed consistently.

**Qualifications**:
**Your experience and skills include**:

- Previous experience in a leadership role within a similar hotel brand or business
- Passionate to grow and develop self and others
- Strong communicator with ability to build relationships
- A proven leader who is able to inspire others
- Strong business acumen and demonstrated success in driving the commercial performance of the business and delivering on KPIs.

Additional Information

The Qantas Lounges by Accor team are supportive and welcoming. The team in Perth is well-established and successful.

This positions reports directly to the Regional General Manager and Director of Operations, in Sydney.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.