Prospect Engagement Specialist

**Position Objectives**

The Prospect Engagement Specialist is responsible for identifying and engaging potential prospects through strategic data mining, personalised direct mailouts, and targeted communication campaigns.

This role aims to build and nurture relationships with B2B prospects, gather valuable feedback, and drive successful client acquisition.

The specialist will leverage their expertise in data analysis, marketing, and customer relationship management to ensure effective and timely outreach, ultimately contributing to the growth and success of the business.

**Key Accountabilities**
- Use data mining software to find new business opportunities and identify potential prospects.
- Coordinate direct mailouts and hampers to engage with current and potential clients.
- Conduct follow-up phone calls to prospects to build relationships and gather feedback.
- Secure sales meetings for technical team members and nurture leads through the sales process.

**Skills**
- **Data Mining and Analysis**: Proficiency in using data mining software and tools to identify potential business opportunities.
- **Relationship Building**: Strong interpersonal skills to build and maintain relationships with potential clients.
- **Marketing Knowledge**: Understanding of marketing principles and strategies to effectively engage prospects.
- **Time Management**: Efficiently managing time to ensure timely follow-ups and campaign execution.
- **Problem-Solving**: Ability to address and resolve any issues that arise during the engagement process.
- **Adaptability**: Flexibility to adjust strategies based on feedback and changing business needs.

**Experience**:

- **Previous Experience in Sales or Direct Marketing**: Experience in a similar B2B role where prospecting and client engagement were key responsibilities.
- **Experience with Data Mining Tools**: Hands-on experience with data mining software and techniques.
- **Customer Service**: Background in customer service to handle inquiries and build positive relationships with prospects.
- **Industry Knowledge**: Familiarity with the IT MSP industry to better understand and engage potential clients.

**Selection Criteria**

Data Mining and Analysis Skills:

- Demonstrated experience in using data mining software and tools to identify potential business opportunities.
- Ability to analyse data and extract meaningful insights to inform engagement strategies.

Communication Skills:

- Proven ability to convey complex information clearly and concisely.
- Relationship Building:

- Strong interpersonal skills with a track record of building and maintaining positive relationships with clients or prospects.
- Experience in customer service or a similar role that required regular interaction with clients.

Organisational and Time Management Skills:

- Exceptional organisational skills with the ability to manage multiple tasks and projects simultaneously.
- Proven time management skills to ensure timely follow-ups and campaign execution.
- Marketing Knowledge:

- Experience in planning and executing marketing campaigns to engage prospects effectively.

Technical Proficiency:

- Familiarity with data mining tools and techniques.

Attention to Detail:

- Ability to ensure all communications are professional and error-free.

Problem-Solving Skills:

- Demonstrated ability to address and resolve issues that arise during the engagement process.
- Creative thinking to develop innovative solutions for engaging prospects.

Adaptability:

- Flexibility to adjust strategies based on feedback and changing business needs.
- Willingness to learn and adapt to new tools and technologies as required.
- Relevant Experience:

- Previous experience in sales, marketing, or a similar role where prospecting and client engagement were key responsibilities.
- Experience in the IT MSP industry is a plus.

**Job Type**: Part-time

Pay: $30.00 - $45.00 per hour

Expected hours: 8 - 16 per week

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Vermont VIC 3133

Application Deadline: 26/02/2025
Expected Start Date: 03/03/2025