Member Service Attendant

6 days ago

Freshwater, Australia Harbord Diggers Full time

**ABOUT US**

Mounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.

Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.

We employ over 1,300 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses across NSW, QLD, VIC and the ACT.

**THE ROLE**

We are currently searching for an energetic and dedicated **Member Services Attendant**with exceptional customer service skills to join our fun and friendly team on a **part-time basis** at our superb venue Harbord Diggers, in Freshwater NSW

As a Member Services Attendant, you will act as our brand ambassador and be the first touch point for our members and guests upon entry ensuring a five-star service delivery and memorable moments are created for all.

More specifically, some of your duties will include:

- Consistently deliver exceptional customer service
- Maintain legislative requirements including club entry, RSA & RCG standards
- General administrative duties
- Provide our customers with friendly informed directions and assistance
- Up sell and promote club memberships, entertainment, promotions and events
- Process Club memberships and renewals accurately
- Professional and welcoming telephone manner to internal and external customers using the PABX / Switchboard as well as conveying accurate messages
- Project a professional image at all times
- Enhance the Harbord Diggers experience to all members and guests
- Most importantly - greet everyone with a warm and welcoming smile

**ABOUT YOU**

To be considered for this role, you must have the following:

- Passionate about delivering an excellent customer experience
- Excellent personal presentation with a high level of communication skills
- Proficient computer skills
- Experience using a PABX/ Switchboard is desirable
- A willingness to help and work effectively within a team
- Ability to work flexible hours including days, evenings, weekends and Public Holidays
- RSA & RCG certification (or willing to obtain prior to commencement)

**Benefits**
- Discounted meals and gym membership
- Uniforms provided
- Ongoing training and development opportunities
- Join Australia’s growing leading hospitality group
- Fun & supportive team

If you are a passionate and motivated person who is unique, exciting, dynamic and want to start your exciting future at Harbord Diggers, we want to hear from you

  • Member Services Attendant

    2 weeks ago

    Freshwater, Australia Harbord Diggers Full time $45,000 - $65,000 per year

    ABOUT USMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Profit for Purpose organisation owned by its members and we exist to improve the lives of our members.Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality,...

  • Member Service Attendant

    15 hours ago

    Freshwater, Australia Harbord Diggers Full time

    **MOUNTIES GROUP - HARBORD DIGGERS** Opportunity Awaits - As Australia’s #1 Registered Club group, Mounties employs over 900 people across 10 venues, spanning across South-West Sydney, the Northern Beaches and the Central Coast. **We are more than just a Club!** We are profit-for-purpose group that exists with the sole purpose of improving the lives of...

  • Member Services Attendant

    1 week ago

    Freshwater, Australia Harbord Diggers Full time

    **ABOUT US** Mounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Profit for Purpose organisation owned by its members and we exist to improve the lives of our members. Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical,...

  • Member Service Attendant

    12 hours ago

    The Freshwater, New South Wales, Australia Mounties Group Full time $45,000 - $60,000 per year

    About UsMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical,...

  • Food & Beverage Attendant -

    2 days ago

    Freshwater, New South Wales, Australia Harbord Diggers Full time $45,000 - $55,000 per year

    ABOUT USMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 280,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical,...

  • Gaming Attendant

    1 week ago

    Freshwater, Australia Harbord Diggers Full time

    **ABOUT US** Mounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members. Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail,...

  • Venue Attendants

    2 weeks ago

    Freshwater, Australia Mounties Group Full time

    **About Us** The Mounties Group is Australia’s #1 registered Club group. We employee over 900 people across ten superb venues spanning across NSW in South-West Sydney, Northern Beaches, and the Central Coast. **We are more than just a Club! **We are a people first, profit-for-purpose group that exists with the sole purpose of improving the lives of our...

  • Customer Service Manager

    2 weeks ago

    Freshwater, Australia Harbord Diggers Full time $80,000 - $120,000 per year

    ABOUT USMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Profit for Purpose organisation owned by its members and we exist to improve the lives of our members.Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality,...

  • Gaming Attendant

    2 weeks ago

    Freshwater, Australia Mounties Group Full time

    **Exciting opportunity for energetic, motivated and committed Gaming Attendants!** **Who we are**: Mounties Group is Australia’s leading group of registered clubs including the iconic Mounties and Harbord Diggers. With a mission to create destinations of choice for people to trust and enjoy; we thrive on being more than a club to the communities in which...

  • Customer Service Manager

    1 week ago

    Freshwater, Australia Harbord Diggers Full time

    **ABOUT US** Mounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Profit for Purpose organisation owned by its members and we exist to improve the lives of our members. Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical,...