Mnd Equipment Service Cleaning and Maintenance

**POSITION TITLE**:
**Equipment Service Cleaning & Maintenance Technician**

**LOCATION**:
**16 Pilgrim Court, Ringwood, Victoria, 3134**

**RESPONSIBLE TO**:
Equipment Service Team Leader (ESTL)

**RESPONSIBLE FOR**:
Nil reports

**ORGANISATIONAL CONTEXT**

MND Victoria is dedicated to providing the best possible support for people living with motor neurone disease (MND). ‘People living with MND’ includes people who have been diagnosed, families, carers, former carers, friends, workmates, service providers and any other person whose life is, or has been, affected by MND.

MND Victoria was formed in 1981 by a group of volunteers with the strong involvement of people with MND, their families, health professional and other concerned people to address the absence of a coordinated response to MND. It is a state-wide not-for-profit organisation, predominately self-funded situated in Canterbury in the eastern suburbs of Melbourne.

Services and supports to people living with MND or some other unrepresented neurological diseases, that cause disability, are delivered at no cost to the client. They are coordinated and provided through MND Victoria Support Services. Volunteers are a vital part of MND Victoria and work across most program areas.
- Our Vision: The best care until the world is free of MND_
- Our Mission: To provide and promote the best possible care and support to people living with MND._
- Our motto: Until there’s a cure, there’s care._

**POSITION CONTEXT**

The focus of all MND Victoria’s activities is to:

- support people living with MND in their own community or residence of choice;
- ensure that the generic service systems of health, disability and aged care are able to meet the needs of people living with MND;
- ensure that no person with MND has a high level of unmet needs.

Support Services aims to act as an interface between people living with MND, the service system and service providers. The four key Support Services are:

- MND Advisor and Support Coordinator Service: MND Advisors and Support Coordinators provide support to people living with MND to assist them to live as long as possible with the best quality of life possible.
- Education, Client and Carer Support Service: The Education, Client and Carer Support service provides comprehensive education and information support to people impacted by MND as well as being the first point of contact for new clients and processing new registrations.
- Equipment Service: MND Victoria has available an extensive range of assistive technology equipment, available for loan, at no direct cost to people with MND.
- Volunteer Engagement Service: MND Victoria’s work is supported by a network of volunteers. The dedicated assistance that volunteers provide underpins all MND Victoria’s activities.

**POSITION PURPOSE**

The Cleaning and Maintenance Technician assists the Equipment Service Team to provide an effective, efficient, and timely Equipment Service that enhances the quality of life for people living with MND.

The Equipment Service (ES) provides a range of commonly used equipment on loan at no cost to people with MND who are registered with MND Victoria. Requests for equipment must be made by an appropriate allied health professional that is responsible for providing instruction in the use of the equipment. Formal agreements are in place with external equipment suppliers who are contracted to store, distribute, retrieve, clean and maintain part of the Equipment Service assets belonging to MND Victoria. Certain low-cost items are provided on a non-retrievable basis.

**KEY AREAS OF RESPONSIBILITY**

**1. Assist the ESTL to provide a comprehensive Equipment Service to ensure that people living with MND receive appropriate, clean, well-maintained equipment in a timely manner.** **Conduct basic maintenance on equipment.**
- Purchase and manage a stock of relevant spare parts to maintain equipment.
- Develop and implement a periodic preventative maintenance (PPM) schedule to ensure that all equipment is routinely checked and serviced to minimise malfunctions and maximise performance.
- Test and tag electrical equipment when required.
- Inspect equipment for damage, wear, or defects and report any issues to ESTL.
- Assist in developing, implementing and improving procedures where identified.
- Assist with Quality Control inspections including regular risk assessment of warehouse, cleaning bay and repair areas.
- Maintain clean and organised workstations.
- Disassemble and reassemble equipment that needs to be cleaned.
- Follow all safety procedures, including use of appropriate personal protective equipment (PPE) when working with chemicals and equipment.
- Operate cleaning equipment, such as pressure washers, steam cleaners, and other specialised tools as per instructions.
- Clean and sanitise all equipment on return and prior to dispatch, following MND Victoria’s Equipment Cleaning Standards.
- Load, transport, and unload equipment and