IT Operations Manager

**Are you looking for an opportunity to make a difference? Are you a strategic thinker with a passion for optimising IT operations and driving innovation? If so, Inala looks forward to meeting you.**

Inala is a creative and vibrant community, inspired by Rudolf Steiner, and made up of individuals living with disability, families, staff, and supporters. At Inala we believe that everyone has the ability and right to create and live a meaningful life, and that everyone’s unique contribution is of value. We are committed to providing the highest quality, human-centred services that recognise and support the abilities, aspirations and development of individuals living with disability.

**Full-time position available**

**Responsibilities**
- Managing IT infrastructure, systems, and external vendors: Oversee IT infrastructure, coordinate with MSPs and other vendors, and lead IT operations projects. Regularly assess and recommend improvements to technical structures and ensure backup and disaster recovery procedures are maintained.
- Handling financial and strategic aspects: Outline IT budgetary adjustments for the financial year and provide technical decision-making advice.
- Providing technical recommendations: Offer recommendations that enrich the organisation's participants, staff and other stakeholders.
- Enhancing cybersecurity and digital transformation: Proactively oversee cybersecurity measures and assist the organisation through digital transformation processes.
- Maintaining documentation and staff training: Review, update, and maintain IT documentation and policies, and assist the training team to ensure staff are well-educated in their technical needs.

**Essential Criteria**
- 5 years minimum in IT management - Demonstrated experience in managerial roles within IT
- Tertiary qualifications relating to IT advantageous
- Technical Expertise - Strong background in technical infrastructure and systems administration in cloud environments
- Proven track record of successfully managing and delivering technical projects
- Exceptional interpersonal and communication skills
- Excellent organisation skills
- Able to work autonomously and also as part of a team
- High-level of personal integrity and a willingness to work within the Ethos of Inala
- Able to work non-standard business hours as required
- An entitlement to work in Australia
- NDIS Worker Clearance
- Vaccinated against COVID-19, and maintains consistency with all applicable PHO’s and Department of Health guidelines

**Desirable Criteria**
- Experience working in the disability sector and/or a not-for-profit organisation

**Other information**:
**Location**: Inala Head Office - Cherrybrook,

**Reports to**: Corporate Services Manager

**Commencement**:Immediate start available

**Remuneration**:Inala EA Commensurate experience and proven ability

**Benefits of working with Inala**:

- Being part of a vibrant community, inspired by the work of Rudolf Steiner, conscious of all its members and where everyone makes a unique contribution
- Supportive work environment with leadership support
- Family friendly
- Five weeks annual leave
- Competitive salary with the option to salary sacrifice
- Company Employee Assistance Program (EAP) to support mental health.
- A hybrid work model available

**Job Types**: Full-time, Permanent

Pay: From $125,000.00 per year

**Benefits**:

- Extended annual leave
- Maternity leave
- Parental leave
- Referral program
- Salary packaging
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Licence/Certification:

- NDIS Worker Check (preferred)

Work Location: In person

Application Deadline: 06/09/2024