Retail Manager

14 hours ago

Raymond Terrace, Australia RAYMOND CHOOKS PTY LTD Full time

**Retail Manager (Fast Food Manager)**

**RAYMOND CHOOKS PTY LTD**
**Trading as: Phat Chicken Raymond Terrace**
**Address**: 34 Sturgeon Street, Raymond Terrace NSW 2324
**Salary**: $75,000 - $85,000 per annum plus superannuation
**Position**: Full-Time

**About Us**

Phat Chicken Raymond Terrace is a well-known fast-food restaurant specialising in juicy BBQ chickens, gourmet burgers, wraps, rolls, fresh salads, and family meal deals. Located in the heart of Raymond Terrace, we pride ourselves on delivering delicious, freshly prepared food and fast, friendly service.

We are currently seeking an experienced **Retail Manager (Fast Food Manager)** to oversee daily operations, lead our team, and maintain our reputation for quality and efficiency.

**Key Responsibilities**
- Oversee daily store operations, ensuring smooth coordination of front and back-of-house activities.
- Supervise preparation and presentation of the store’s signature menu items including BBQ chickens, burgers, wraps, rolls, gourmet salads, chips, and family meal deals.
- Monitor food quality, temperature control, and hygiene compliance for all high-volume menu items.
- Manage stock ordering, supplier coordination, and inventory control for poultry, meats, vegetables, sauces, and packaging.
- Plan, promote, and evaluate in-store offers such as “Family Deals” and “Burger Combos” to boost sales and customer satisfaction.
- Ensure compliance with food safety, OH&S, and workplace health regulations.
- Lead, train, roster, and supervise staff across all operational stations — grill, burger prep, salad and sides, and service counter.
- Maintain high customer service standards and promptly resolve any customer feedback or complaints.
- Manage budgets, monitor sales reports, and control expenses to ensure profitable operations.
- Oversee store presentation, cleanliness, and effective display of menu boards and promotional signage.
- Support catering operations for large takeaway and group orders, ensuring accurate fulfilment and quality presentation.

**Requirements**:

- Relevant qualification in **business management, hospitality, or a related field** is essential.
- Minimum **1 year of experience** as a **Fast Food Manager or Retail Manager** in a fast-paced environment.
- Strong leadership, problem-solving, and communication skills.
- Ability to manage a team effectively and deliver results in a high-volume service setting.
- Sound knowledge of stock control, budgeting, and staff training.

**Job Types**: Full-time, Permanent

Pay: $80,000.00 - $90,000.00 per year

Work Location: In person

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