Hotel Receptionist

Goldsborough Place Apartments is a prestigious serviced apartment complex located in the heart of Teneriffe. We are committed to delivering exceptional guest services and providing a warm and welcoming environment to our guests.

We are currently seeking a skilled and enthusiastic individual to join our team as a Receptionist. As the first point of contact for our guests, the receptionist will be responsible for providing exceptional customer service, managing guest enquiries, and ensuring smooth operations at the front desk.

**Responsibilities**:

- Greeting and welcoming guests upon arrival and providing a warm, friendly check-in experience
- Providing accurate information about hotel facilities, services, and local attractions.
- Assisting guests with check-in and check-out procedures, ensuring accuracy and efficiency.
- Managing reservations and room assignments, ensuring availability of rooms and accurate billing.
- Coordinating with housekeeping team to fulfill guest requests and ensure guest satisfaction.
- Maintain a neat and organized front desk area, including the lobby and guest reception area.

**Requirements**:

- A minimum 2 years experience as a hotel receptionist
- Exceptional communication and interpersonal skills, with a friendly and professional attitude.
- Strong organizational and multitasking abilities, with attention to detail.
- Proficient in using hotel management software and computer systems. Training will be provided.
- Ability to handle stressful situations and resolve conflicts with patience and diplomacy.
- Knowledge of local attractions, restaurants, and transportation options is a plus.

Working hours: 9:00AM - 4:30PM, Monday to Friday.

**Job Type**: Casual

Pay: $25.00 - $30.00 per hour

Schedule:

- Day shift
- Weekend availability

**Education**:

- Bachelor Degree (preferred)

**Experience**:

- Hotel Reception: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 09/07/2023