Customer Service Specialist

1 week ago


Parramatta, Australia Clarrow Full time

Be a part of one of Australia's leading financial services businesses
- Up to $100,000 plus Superannuation
- Parramatta location

**The Company**

Our client is a nationally renowned financial services business that provides personalised finance solutions incorporating Lending & General Insurance solutions.

**The Role**

Due to an internal promotion, our client is on the hunt for a Customer Service Specialist to support the day-to-day management of their existing lending customers by providing exceptional support as they build their portfolio

**Responsibilities**
- Develop, build, and maintain strong relationships with clients and lenders by providing outstanding customer service.
- Facilitate post settlement transactions such as loan modifications, discharges, and progress payments.
- Maintain accurate and complete customer records.
- Educate clients on products and solutions available to meet their financial needs.
- Facilitate client onboarding through account set up or linkage.

**About you**
- 3-5 years customer service experience within lending (third party, broker, or retail banking environments required)
- Experience in using CRM platforms (i.e., Dynamics 365) and ideally aggregator platforms used by mortgage brokers

** This role requires full work rights


  • Service Designer

    5 days ago


    Parramatta, New South Wales, Australia NSW Department of Customer Service Full time $113,574 - $180,000 per year

    Service DesignerCustomer Experience (CX) & InsightsBuilding Commission NSW Grade: 7/8 Location: Parramatta, other locations considered, in office expectation 3 days per week Term: Temporary until 31st March 2026 About the Building Commission NSWBuilding Commission NSW (BCNSW) has been established after the NSW Government recognised the substantial progress...


  • Parramatta, Australia Great Southern Bank Full time

    At Great Southern Bank we're a customer-obsessed bunch. We pull out the stops to help all Australians own their own home. This means attracting and retaining customers through our strong brand, clever propositions, and award-winning service and support. Our **Customer Service Specialist **role is pivotal to supporting our purpose. Based in our...


  • Parramatta, Australia Xylem Full time

    Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable...


  • Parramatta, Australia Westpac Group Full time

    We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs. Your role of Customer Service Specialist (Virtual Bank) is a key position in our virtual branch hub as you will have quality conversations with our customers on...

  • Service Officer

    3 weeks ago


    Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    Overview Service Officer (Service Desk) - Talent Pool role at NSW Department of Customer Service. This posting is for Talent Pool applications for future opportunities within the department. Base pay and eligibility Base pay range: A$84,659.00/yr - A$92,701.00/yrTALENT POOL ONLY Clerk Grade: 3/4 Salary Range: $84,659 - $92,701 plus...


  • Parramatta Park, Queensland, Australia Great Southern Bank (Formerly CUA) Full time

    As our highly valued Customer Service Specialist based in Parramatta, your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs. This is a 12 month contract. You'll make an impact by:Helping customer meet their financial goals through our great value savings, insurance...


  • Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    Join to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and...


  • Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    Join to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service1 day ago Be among the first 25 applicantsJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual...


  • Parramatta, New South Wales, Australia Randstad Australia Full time $70,000 - $120,000 per year

    Customer Service Representative - ParramattaYour new companyJoin this established organisation in their Parramatta office who are committed to providing the best service and assistance to new and existing customers. This financial institution specialise in servicing customers' debts, including credit cards, personal loans and car finance and have made it...


  • Parramatta, Australia Westpac Group Full time

    Join the St. George team in Parramatta - Part-time position - 35 hours per week - Turn your customer service skills into a career in banking! **How will I help?** You’ll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances - and...