Flo Assertive Outreach Case Manager

Our vision at Whitelion Youth is for a world where no young person is left behind and where all young people have the right to equitable opportunities to reach their potential. Our staff and volunteers work to support young people at risk to build positive connections and meaningful pathways to work._
- **Marion location**:

- **Part time (4x days per week)**:

- **Great salary packaging options**:

- **Flexible work environment**

**THE ROLE**

You will provide outreach case management services to young people referred to Whitelion on a Flexible Learning Options (FLO) enrolment, delivered in accordance with the FLO Guidelines and Case Management Standards. You will also support the delivery of engagement, wellbeing and learning programs.

**Role Responsibilities**
- Undertake weekly case management of young people to support their active engagement in FLO programs and courses.
- Use creative strategies to maintain regular attendance rates including home visits.
- Follow up non-attendance with parents, guardians, community of care and clients on a regular basis, whilst working with the team to look at alternative approaches of engagement.
- Support clients to address areas impacting on their lives such as Centrelink appointments, referrals to housing or mental health/counselling services etc.
- Use the Flexible Learning and Transition Plan and the Coaching Young People for Success resources, develop goals, objectives and actions which can be worked on with the clients.
- Maintain accurate and up to date records of individual young people including case notes, reporting and surveys.
- Make connections with families and the broader community
- Support with the delivery of engagement and learning programs. Role requirements Experience
- Previous experience working in client case management preferably with at risk young people experiencing trauma
- Previous experience working with Aboriginal and Torres Strait Islander young people and a good understanding of the issues facing First Nations people is preferred
- Demonstrated experience engaging young people in the development of case plans while working towards goals of education, vocational training, and employment
- Excellent verbal and written communication skills
- Excellent organizational skills and ability to meet deadlines

**Qualifications**
- Certificate IV Youth Work or equivalent relevant qualification
- Current Working with Children Check
- Current Child Safe Environments - Through Their Eyes
- Responding to Risks of Harm, Abuse and Neglect - Education and Care (RRHAN-EC) certificate or willingness to undertake before employment
- Current driver’s license
- A willingness to undergo a Whitelion Police Check at employment and every 3 years thereafter

**WORKING WITH US**
At Whitelion Youth, you will be part of a supportive team environment driven by our collective purpose and shared values (commitment, collaboration, inclusion & accountability). Our leaders are committed to a culture in which you can thrive, and we want you to always bring your unique creativity to deliver on your role in the best way you know how You will also benefit from:

- Advanced internal systems and technology which support significant organization efficiencies, allowing you to spend more time on the high value work.
- A first-class online learning platform offering huge range of professional development opportunities.
- Extra leave 3 days at Christmas and New Year, 2 Wellbeing days + professional development leave, paid cultural leave, pet leave.

**APPLY NOW**

Applications can be addressed to: Maddy D'Angelo - Program Manager

**Whitelion acknowledges the Traditional Owners and Custodians of the land on which it is situated, and we pay respect to their Elders past, present and emerging. We acknowledge and respect the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander Peoples across the nation. Whitelion commenced its Reflect Reconciliation Action Plan in 2020.