Recreational Therapy Regional Advisor

**Why join us?**

At Southern Cross Care NSW & ACT (SCC), our organisational culture is deeply rooted in our core values. Our team wholeheartedly embraces our unwavering commitment and principles. Our strategic plan is meticulously crafted around five guiding principles that steer our path, all with the ultimate goal of enriching the lives of older people. We have a long history of providing exceptional care that empowers older people to live a full life. When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team.

**The Role**

As the Recreational Therapy Regional Advisor, you will support the Engagement Teams across SCC, as directed by the Engagement and Purposeful Living Manager (EPLM). Your role involves planning, implementing, and evaluating quality engagement programs tailored to residents' and clients' needs and preferences.

You will develop dynamic programs that enhance psychological, social, emotional, physical, spiritual, and cultural wellbeing. Additionally, you will mentor staff to meet recreation, leisure, cultural, and spiritual needs, and help develop plans to minimise responsive behaviours.

You will coordinate services collaboratively with the Manager/s, Recreational Therapists, Lifestyle Coordinators, Lifestyle staff, Spiritual Wellbeing Coordinators, and clinical teams. Your work will comply with industry and professional legislation and standards SCC’s policies and procedures, operating within your professional scope and ethical framework.

**1.**Key Accountabilities**

Collaborating with the business area manager you will support the coordinating, supervising, and engaging staff within the engagement stream, including but not limited to Recreational Therapists, Lifestyle staff, and Spiritual Wellbeing Employees. You will work collaboratively as part of a team to deliver high-quality, person-centered care and ensure continuity of care.

Your role will involve supporting the Managers in overseeing the Engagement staff and providing direct support as directed by the EPLM to ensure they deliver a high-quality service that meets individual needs. You will offer mentoring, guidance, and support to all Engagement staff.

Additionally, you will monitor the quality of engagement programs to ensure they meet the needs, preferences, and desires of individuals. You will also oversee documentation related to engagement to ensure all residents/clients receive the required quality and level of intervention. This includes ensuring timely and accurate completion of all documentation in line with SCC policies and procedures.
- Documentation_

You will work effectively as part of a team to deliver a high standard of person-centred care and ensure continuity of care. You will provide education and direct assistance to engagement staff so they can develop and maintain quality documentation related to each resident/client of the Home/Service, including assessment and care planning.

Additionally, you will offer education and direct assistance to engagement staff to help them develop and maintain quality program documentation. You will also implement documentation audits to identify gaps and areas that require additional education and support.

**- Engagement Program Development and Evaluation_

As the Recreational Therapy Regional Advisor, you will drive creative and innovative programming approaches to ensure resident/clients are offered quality, meaningful engagement programs, activities, and opportunities that enhance their quality of life. You will support the development and acquisition of quality resources and assist the Home/Service in seeking out opportunities for community engagement and involvement.
- Education_

In collaboration with the EPLM, you will develop and facilitate education and training sessions. These sessions will be designed to enhance the skills and knowledge of staff, ensuring they are well-equipped to provide high-quality care. The plans for education and staff development will also be informed by feedback and input from the Manager/s.
- Resident/Client and Family Relationships_

As an integral part of the SCC clinical team, you uphold and reflect professional standards in all your interactions with residents/clients and their families. You will build highly supportive and positive relationships, demonstrating a genuinely caring attitude. You will show a high level of respect, empathy, and sensitivity at all times, including resident/clients and key stakeholders from diverse backgrounds.

You will be responsive to the needs, concerns, and suggestions made by residents/clients and family, ensuring these are acted upon or escalated in a timely and appropriate manner. You will ensure all complaints, continuous improvement, and feedback pertaining to engagement services are documented according to established processes. You will demonstrate and promote high levels of respect for resident/client dignity, priva