Customer Service Officer

1 week ago

Brisbane, Australia Queensland Health Full time

Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.
This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.
About the RoleProvide administrative support to clients and staff within the facility such as: - Effective communication answering switchboard and undertaking reception duties including enquiries, face to face enquiries providing assistance and redirection where appropriate, making and taking of accurate messages. Demonstrated ability in time management, organisational and prioritisation skills, with daily general administration duties, photocopying, scanning, data entry, incoming and outgoing correspondence including distribution of mail/parcel deliveries received at the centre for all staff. - Demonstrated ability to use Microsoft Office to produce, letters, fact sheets, newsletters, spreadsheets, minutes, agenda's and PowerPoint presentations
Our ICARE² values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
It is a condition of employment for this role for the employee to be, and remain, vaccinated against COVID-19 Health Employment Directive No. 12/21 and Queensland Health Human Resources Policy B70.

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