Retail Specialist Casual

2 days ago

Melbourne, Australia DJI STORE PTY LTD Full time

_Are you passionate about innovation, drones_, _and photography?_
- Do you love working with people and thrive in fast-paced environments?_
- Then D1 is the perfect launchpad for you_

**About D1**

D1 Store stands uniquely as Australia's First and Only Authorised Retail Store. Since 2017, we’ve opened up 8 Stores (including 2 Flagships) across Australia and are rapidly expanding We don’t just sell, we also offer exclusive services such as trade-ins, rentals, maintenance & training.

Our success has been driven by our unrivaled customer service, product knowledge, and ethos, where we’ll always find a solution to a problem We’re looking for driven staff to join our stores and help us achieve our vision of becoming the only destination for DJI in Australia

**Your Role with Us**

As a product specialist, your role is **fun, challenging and exciting.**

**Key Responsibilities**
- Achieving store based KPIs.
- Deliver exceptional customer service whilst juggling multiple tasks or customers.
- In-depth product Knowledge of DJI Products & Services (not necessary at the beginning)
- Be able to demonstrate the different products on offer including test flying the drone.
- Assisting in our New Pilot Experience Training sessions hosted on Thursday Nights.
- Assist customers in setting up their drone for the first time & troubleshooting common issues.
- Embrace our core values of being customer-oriented, driven and seeking continuous improvement.

**What We Offer**
- Exclusive staff discounts on DJI products
- Incentives and prizes for beating Individual KPIs (eg. Gift Cards, Drones)
- Incentives and prizes for beating Team KPIs (eg. Team Dinner)
- Continuous support and growth within a sales and retail environment.
- Work with the latest in drone and gimbal technology.
- Be a part of a growing company with plenty of opportunity for career growth in our other departments including full time positions in Management, Marketing, Accounting, Aftersales, Warehousing, Enterprise and D1 Labs

**About you**
- A passionate, dedicated individual who has a desire to learn and self-improve.
- Retail & Sales experience is ideal, but not necessary.
- Interest in drones, cameras, and technology is ideal, but not necessary.
- Outstanding listening, communication, and people skills.
- Good personal presentation and a positive, can-do attitude

Successful applicants will be contacted for the next steps. Don't forget to include your drone and other sales/technology experience in your cover letter to help us better understand your qualifications. Join the D1 team and let your career soar to incredible heights
- **NOTE**:We are also hiring staff for an exciting, NEW store location in **South-East Melbourne** This new store will open **Mid 2025,**and we have our eyes open for anyone located in the South Eastern suburbs for our grand opening. Training and casual work will be conducted at DJI Melbourne Central, DJI Fountain Gate or Brunswick in the meantime

**Job Type**: Casual

Pay: Up to $35.00 per hour

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance

Schedule:

- Public holidays
- Weekend availability

Supplementary Pay:

- Penalty rates

Application Question(s):

- What is your Availability Per Week?
- What is your Visa Type, Subclass, and Remaining Duration?

Work Location: In person

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