Customer Service

2 weeks ago


Belconnen, Australia Kip McGrath Full time

Are you looking for your first Team Manager opportunity???
- Join a positive friendly team
- Fast-paced environment
- A variety of tasks so you'll never be bored
- Supportive and engaged team
- Opportunities for growth within the company
- Permanent Full Time Role

An exciting opportunity now exists for a hybrid customer engagement manager to join our Belconnen Kip McGrath Centre servicing our Kip McGrath clients. This role has it all - managing a small team, focusing on customers, working as one with the team, and being a general office support to our incentre staff

**ABOUT THE ROLE**

We are currently looking for a self-motivated team player, who wants to make difference in the lives of children, to join us at our wonderful team at Kip McGrath.

Founded in 1976 in Australia, Kip McGrath has been helping primary and secondary school age children all over the world to improve their learning. With over 560 centres globally, we know what works. We are a friendly and professional team, and we offer you the opportunity to join us, in an open, positive and social workplace where emphasis is placed on ensuring employees feel valued and cared for.

This is an exciting hybrid style role. You will be part of the team supporting our Head of Customer Contact with customer enquiries across Australia and New Zealand and be responsible for managing a very small team that focus on new business enquiries. You will also provide office management support for the staff in our Belconnen centre.

This is a hands on role and a great opportunity for someone wanting to step up into a team leader position.

**ABOUT YOU**
- Competent computing and systems skills
- High attention to detail and ability to multitask
- Compassionate people person
- Experience in a service driven organisation.
- Excellent written and oral communication skills
- Management experience - highly regarded
- Contact centre experience highly regarded

**REQUIREMENTS**
- Must be an Australian Citizen or a Permanent Resident
- Hold a current WWCC -working with children check or willing to obtain one

**BENEFITS AND PERKS**

We believe in making the world a better place - for both our customers and our employees. We have fantastic work-life balance offering you a wonderful role to commit to and to enhance your career. We offer a great base salary plus super and a positive, friendly working environment.



  • Belconnen, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Belconnen Location**: - **$32.00 per/h + comm.**: - **Gtd 15hrs per week (8:00 to 11:00)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.**: - **Free Parking** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years....


  • Belconnen, Australia HCF Full time

    **About the Role** As a Customer Service Officer with HCF, you will provide Uncommon Care to our members. We are looking for you to bring your Human touch to this customer service role. You will partner with our members to guide them and provide them with advice so they can make the right healthcare choices for them. You will provide our members with...


  • Belconnen, Australia HCF Full time

    **About HCF** At HCF, our purpose is to bring our human touch to healthcare. We want to be true health partners to our members. Our vision is to make healthcare understandable, affordable, high quality and member centric. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together. **About the...


  • Belconnen, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...


  • Belconnen, ACT, Australia beBeeDriver Full time $55,000 - $75,000

    The role is a unique opportunity to be part of a diverse team that serves local communities across Australia. The successful candidate will have the chance to work in a fast-paced environment, delivering customer orders to their doors while providing exceptional customer service.About the positionThis Customer Service Agent (CSA) will be responsible for...


  • Belconnen, ACT, Australia The Good Guys Full time

    Overview At The Good Guys, we're here to help families live better for less. Since 1952, we've been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics. We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our...


  • Belconnen, Australia Capital Region Community Services Full time

    **Introduction**: About the role The Customer Service Officer position is responsible for assisting the day-to-day operations of reception, including answering incoming phone calls and front office participant support, point of sales, information and referral to CRCS services, bookings, database usage, opening and close of reception, record keeping. The...


  • Belconnen, Australia Kip McGrath Full time

    Join a positive friendly phone-based team - 100% work from home - Fast-paced environment - A variety of tasks so you'll never be bored - Supportive and engaged team - Opportunities for growth within the company An exciting opportunity now exists for an experienced customer service staff member to join our remote working online team servicing our Kip McGrath...


  • Belconnen, Australia Kip McGrath Full time

    Join a positive friendly phone-based team - 100% work from home - Fast-paced environment - A variety of tasks so you'll never be bored - Supportive and engaged team - Opportunities for growth within the company An exciting opportunity now exists for an experienced customer service staff member to join our team servicing our Kip McGrath clients. The role is...


  • Belconnen, Australia PTC - Phone Tech & Comm Full time

    **About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is phone accessories and express phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...