Events Customer Service Staff

19 hours ago

Brisbane, Australia ACES Group Full time

**About the Role**
Event Force, part of ACESGroup, is seeking motivated casual customer service staff to join our team at upcoming events in Brisbane. You’ll start with shifts on **31 October and 1 November 2025** near the CBD, with further major event opportunities anticipated in early 2026.

We are looking for fun, outgoing, and professional team members who are passionate about creating outstanding experiences for fans at live events. You will be part of an energetic team assisting guests, scanning tickets, managing queues, providing directions, serving drinks, and ensuring everyone enjoys a safe and memorable experience.

**Your Key Duties Include**:

- Ushering and crowd guidance
- Ticket scanning and queue management
- Providing directions and general assistance
- Monitoring RSA and customer behaviour

**What You Need**:

- QLD Blue Card - Paid (not Volunteer) Working With Children Check
- Responsible Service of Alcohol (desirable)
- Reliability, punctuality, and attention to detail
- Exceptional personal presentation
- The ability to follow procedures and work as part of a team
- Great service with a smile

**Why Work With Event Force?**
In addition to a fun team environment at the country’s best events, you’ll enjoy:

- Work at iconic Queensland venues and major events
- Training opportunities through ACESGroup’s in-house Registered Training Organisation
- Minimum 4-hour shifts and flexible rosters
- Attractive rates of pay
- Future growth opportunities and career pathways

ABN: 16 002 990 794 | ACN: 002 990 794 | M/L: 404776913 | ASIAL Member: 003749 | RTO: 90024 | VIC: PSBL 813-398-30S. Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain.

**Job Type**: Casual

Pay: From $35.00 per hour

Work Location: In person

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