Section Waiter

**Job Title**: Section Waiter / Junior Sommelier
**Location**: Norte, Mermaid Beach, Gold Coast QLD
**Employment Type**: Full-Time / Casual (depending on experience)

**About Norte**:
Norte is a vibrant Latin American restaurant located in the heart of the Gold Coast. Known for bold flavours, warm service, and a carefully curated wine and cocktail offering, we’re a local favourite for both industry professionals and regular guests. We believe in creating memorable dining experiences through genuine hospitality, shared knowledge, and attention to detail.

**The Opportunity**:
We’re currently seeking **experienced Section Waiters** and a **Junior Sommelier** to join our passionate front-of-house team. These roles are perfect for hospitality professionals who take pride in guest connection, are comfortable under pressure, and are eager to keep growing — whether it’s through managing a busy section or developing wine service skills.

**Section Waiter Responsibilities**:

- Manage your own section during busy services with confidence and care
- Deliver polished, intuitive, and personable guest experiences
- Guide guests through the food and beverage menu with clarity and enthusiasm
- Work collaboratively with the bar and kitchen teams to ensure smooth service
- Maintain high standards of cleanliness, timing, and professionalism
- Build relationships with guests and contribute to Norte’s welcoming culture

**Junior Sommelier Responsibilities**:

- Support the wine program under the guidance of the Head Sommelier
- Assist guests with wine selections and confidently discuss food pairings
- Help manage inventory and wine list maintenance
- Participate in regular tastings and internal training sessions
- Share your knowledge with the team to help build wine confidence across the floor
- Be service-focused — when not handling wine, you’re part of the floor team

**What We’re Looking For**:

- At least 1 year of experience in a quality, fast-paced venue
- Strong food and beverage knowledge, with a passion for guest interaction
- Confidence managing a section and delivering excellent table service
- Interest in wine and a desire to keep learning (WSET Level 2 ideal but not essential)
- Friendly, composed, and professional attitude
- Availability to work nights, weekends, and holidays as needed

**Why Join Norte?**
- Supportive, professional team culture
- Ongoing training in wine, food, cocktails, and service refinement
- Regular tastings, mentoring, and growth opportunities
- Staff meals and generous dining discounts
- A busy, high-standard restaurant with a great reputation and loyal following
- Competitive pay and perks

**Sound like you?**

**Job Type**: Casual

Pay: $30.00 - $50.00 per hour

Expected hours: 30 - 35 per week

Work Location: In person