Connected Care Coordinator

**Western Plains Correctional Centre opens mid-2025 and Corrections Victoria are now recruiting key roles.**:

- **Manage and co-ordinate the care of prisoners with multiple and complex needs, ensuring appropriate services and supports.**:

- **Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service.**:

- **VPS Grade 4: $95,102 - $107,905 plus superannuation.**

The Department of Justice and Community Safety is seeking to appoint a Connected Care Co-ordinator to provide a critical role at Western Plains Correctional Centre.

**About the Business Unit**

Western Plains Correctional Centre (Western Plains) is Victoria's newest maximum-security correctional facility, designed to house up to 1,248 people in custody.

Western Plains is a multi-purpose facility that adapts to the evolving needs of Corrections Victoria. It features purpose-built modern amenities including medical wards, a cultural centre and vocational training facilities. It utilises cutting-edge technology to keep the facility secure, allowing staff to focus on supporting the rehabilitation of people in custody.

Western Plains will open mid-2025 and Corrections Victoria are now recruiting key roles to help shape the future operations of the facility.

The Corrections and Justice Services (CJS) group, comprising Corrections Victoria (CV), Justice Health and Justice Services, plays an integral role in developing safer and more resilient communities and in delivering a trusted justice and community safety system.

CV is responsible for the implementation of policies, programs and services that ensure the safe and secure containment of prisoners, and that seek to rehabilitate people in our care by addressing the underlying causes of offending behaviour.

**About the Role**

The Connected Care Coordinator (CCC) is a vital role within the Offender Services team, responsible for co-ordinating the Connected Care service, ensuring that prisoners with multiple and complex needs receive necessary supports and services to assist their rehabilitation and reintegration. The CCC works collaboratively with case managers and internal/external service providers to develop individual care plans, facilitate case conferencing, monitor progress against care plan goals, and ensure high-quality care. Additionally, the CCC coordinates resources, prioritises service activities, and ensures outreach services to specialist units.

The role will work across all accommodation units, requiring direct prisoner contact.

**Some of your duties will include**:

- Manage and co-ordinate the care of prisoners with multiple and complex needs, ensuring appropriate services and supports
- Lead multi-disciplinary case-conference meetings, including development and oversight of care plans
- Develop and maintain effective working relationships with service providers and community organisations
- Co-ordinate and ensure service delivery into specialist units

To learn more about this role before applying, please read the attached position description.

**About you**

To be successful in this role, you will have:

- Demonstrated experience in case management and case co-ordination, including assessing complex needs, developing support plans and co-ordinating service delivery.
- Knowledge of community resources and services, and experience in connecting people with services.
- Demonstrated experience in working with complex cohorts, including crisis management and intervention.
- An understanding of operational procedures within a correctional services environment would be highly regarded.

**How to Apply**

**_ FOR INTERNAL VPS EMPLOYEES:_**

**IMPORTANT INFORMATION**:
**CHILD SAFE STATEMENT OF COMMITMENT**:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.