Case Officer

**About Us**

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the 'Courts Group'.

Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

**VCAT**

The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.

VCAT has embarked on a service transformation focused on delivering enhanced digital service, providing easier access to services, delveoping stronger connectons with service partners through technology integrations and digital workflows and building an empowered and capable workforce who are receptive and ready for change.

**About the Role**

The Human Rights Division at VCAT hears cases under the _Guardianship and Administration Act _2019, _Medical Treatment Planning and Decisions Act _2016, _Powers of Attorney Act _2014, _Equal Opportunity Act _2010, _Health Records Act _2001, _Privacy and Data Protection Act _2014, _Disability Act _2006, _Mental Health Act _2014 and other relevant legislation. The successful applicant will be required to work onsite in Melbourne CBD and have an opportunity to make a genuine contribution by delivering effective and efficient guardianship and human rights services to the community of Victoria.

The Case Officer has a critical role in supporting VCAT's case maagement process by ensuring matters are jurisdictionally sound, procedurally complete, and ready for hearing.

The role requires you to conduct jurisdiction checks, prepare case administration and ensure all necessary documentation and procedural steps are completed efficiently. By ensuring matters are properly prepared, the Case Officer contributes to reducing inefficiencies and delays in hearings and resolutions.

This role requires a high level of attention to detail and analytical skills with a sound knowledge and understanding of VCAT's rules and procedures to ensure effective case management. Case Officers will work closely with internal stakeholders, including Tribunal Members, legal representatives, and administrative teams to streamline case progression.

**_Note: Multiple Roles are on offer and they are all 6 month fixed term positions_**

**About You**

You will be required to demonstrate:

- knowledge of VCAT's jurisdiction, legislation, and procedural rule or the ability to quickly acquire this knowledge
- strong attention to detail, analysis of material and compliance of documentation
- experience using case management systems and digital workflows to track and manage cases
- excellent written and verbal comunication skills with a wide range of stakeholders

**How to apply**
- resume
- a short cover letter

**Other information**

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.