People & Capability Business Partner

**Introduction**:
We are Australia's Defence Bank. Established in 1975, we have 33 branches across Australia, an award-winning mobile app, and 200 employees who make us a great place to work.

As a member-owned bank, we re-invest our profits into improving products and services for the benefit of our members who include the men, women and families that make up the defence community.

We consider it a privilege to serve those who protect us. To deliver on this, we need a team of passionate, dedicated and resilient individuals who are committed to making a difference for our members.

We are currently seeking an experienced People & Capability Business Partner to join our People & Capability team at our newly refurbished Support Office in the heart of Melbourne's CBD. This role will support the Defence Bank purpose through the delivery of best practice people services that foster alignment, engagement, culture, and performance while meeting regulatory and operational requirements. As a trusted partner to leaders and their teams, you will play a lead role in overseeing the employee life cycle. You will also lead and support people projects, programs and key cyclical people activities, as well as identifying and cultivating people insights into action to inform and engage our people, while improving our operational efficiency.

**Description**:
What you will do.

**This specialist position is accountable for**:

- Working closely with the Head of People & Capability to deliver people projects and initiatives within the Bank’s strategic plan.
- Support the business and People & Capability team in delivering strategic and operational change initiatives that align to the business priorities and needs.
- Championing the People & Capability team within the business by leading and role modelling behaviours and outcomes, as well as coaching & mentoring team members, colleagues, and peers.
- Play a lead role in overseeing and optimising our people service delivery including our offering, processes, systems and capabilities to enhance the people experience, including being an escalation point for the team.
- Build trusted relationships with business unit partners so that people programs and activities are respected, add value and drive business outcomes. Partnering with leaders regarding people matters to support people engagement, workforce planning and performance & remuneration.
- Mitigating risk by developing strategies to address people issues and managing complex cases through to resolution where needed (escalating to the Head of People & Capability as appropriate).
- Supporting the People & Capability team to ensure the people operation function is in line with Defence Bank’s policy, legal and regulatory requirements.

**Skills and Experiences**:
What you will bring.

Known for your broad knowledge of the employee lifecycle and customer first mindset, you have a knack for understanding and leveraging people data and insights to deliver initiatives and support operational efficiency. You’re comfortable working across all aspects of the employee lifecycle and enjoy alternating between managing and doing. More importantly you’re also a natural coach and team player who works collaboratively with others, you see the big picture while understanding how the parts fit together. Enthusiastic about change, you roll up your sleeves to do what’s needed while continuing to champion our ways of working.

**You have**:

- At least 5 years’ experience in Human Resources/People and Culture ideally within a medium-sized customer-focussed corporate environment.
- Tertiary qualifications in human resources.
- Intermediate/advanced knowledge of contemporary human resource practices and legislation relevant to running an Australian bank.
- Prior Human Resources/People and Culture experience within banking and/or financial services would be advantageous, but not essential.

We count on you. And you can count on us.

In joining our team, you'll get access to a great range of benefits including:

- Reward and recognition platform - a number of vouchers, discounts, ecards and more
- Thank you day - each year our employee receives one additional day of paid leave for ‘CEO Day’
- Permanent hybrid working model to support every employee's lifestyle needs
- Employee assistance program
- Corporate wardrobe allowance
- Volunteer and community service leave
- Referral reward
- Education Assistance
- Generous Parental Leave benefits

Interested? We'd like to hear from you.

If you would like to be a part of our passionate team, click Apply.

We welcome people from all backgrounds, genders, skill-base, lifestyles, personalities, and ages to provide a variety of understanding and experience to our bank and diverse membership base.