Security Supervisor

_Join our team as a Security Supervisor where you'll combine your leadership, customer service, and security expertise to lead a professional, customer-focused team_
- Amazing workplace environment
- Superior career pathways and growth opportunities
- Attractive employment conditions

**About the Role**

We are seeking experienced **Security Supervisors** to join our team at an internationally renowned education institution - **Australian Catholic University (ACU)** in Queensland (Brisbane).

This role is ideal for a career security professional who leads by example and is capable of working autonomously across a wide range of operational activities.

As a **Security Supervisor**, you will engage with clients, academics, students, and members of the public in a highly visible leadership role - providing professional information services while ensuring the safety and security of all people and property.

This is a **Monday to Friday**, day shift only role, offering consistency, stability, and a strong work-life balance, with the option for additional shifts when available.

You will also act as the primary liaison and be responsible for leading a professional team of Security Rovers, delivering accurate and timely responses to enquiries and incidents, while identifying opportunities to enhance operational performance.
- **Note**:_ _We are _**Also Hiring - Casual Security Rovers**_
- In addition to the Supervisor role, we are currently seeking _**Casual Security Rovers**_ _to join our team._
- **Shifts available across**_morning and afternoon_ **periods**_
- **7-day rotating roster**_
- **Ideal for those seeking flexible, casual work in a dynamic campus environment**_

**Responsibilities and Duties**
- Support, direct, and coordinate small to medium-sized teams, including incident and emergency management.
- Prepare and deliver shift operational briefs.
- Conduct foot patrols of the campus, observe and report incidents, and manage on-site responses.
- Ensure service delivery meets high-performance standards and contributes to ongoing operational improvement.
- Work in accordance with ACU and ACESGroup WH&S guidelines.
- Monitor facilities to reduce risk and ensure public safety.
- Prepare security records and incident reports.
- Manage and monitor facility access control systems.

**Essential Criteria**
- Previous experience supervising small to medium-sized teams
- Strong customer service skills with a customer-first mindset
- Excellent written and verbal communication skills
- Professional presentation and demeanour
- Intermediate to advanced computer literacy
- Proven reliability and punctuality
- Full, unrestricted QLD Driver Licence
- Current QLD Security Licence
- Current First Aid Certificate
- Valid Working With Children Check
- RSA (Responsible Service of Alcohol) - _Preferred_
- Fire Warden qualification - _or willingness to obtain_

**What ACESGroup Offers**
- Well-defined career pathways and development opportunities
- Convenient location
- Attractive working conditions
- Opportunities with a successful and growing company

**About us**:
ACESGroup are a leading national provider of security services to a large portfolio of public and private facilities. We are an established, respected and reputable business with more than 40 years’ experience partnering to provide security services to a diverse range of industries and facilities.

Our team members keep people and places safe in commercial facilities, public precincts, aviation facilities, education institutes, hospitals, parklands, technology precincts and major sporting & entertainment venues.

At ACESGroup, we aim to be the industry leader where we don’t just offer jobs, we offer long term careers.

**How to apply**:
If you are ready to join a dynamic team with a company that truly values your contribution, then APPLY NOW You can also get in touch for a confidential chat with our Recruitment Team on (02) 96997711.

ACESGroup is the 2022 and 2023 recipient of the Australian Security Industry Awards for Excellence in Gender Diversity
- ACESGroup do not accept referrals from recruitment agencies._

ABN: 16 002 990 794 | ACN: 002 990 794 | M/L: 404776913 | ASIAL Member: 003749 | RTO: 90024 | VIC: PSBL 813-398-30S. Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain.

Pay: From $32.00 per hour

Work Location: In person