Cisp Advanced Case Manager

**About us**

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the 'Courts Group'.

Our people enable the Courts Group to deliver on each jurisdictions own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

The Magistrates' Court of Victoria (MCV) is the first level of the Victorian court system and is a jurisdiction within the Court Services Victoria. It has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 locations, equating to approximately 90 percent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community.

**About the role**

Make a meaningful impact by supporting individuals with complex needs through evidence-informed case management. We are seeking a compassionate and experienced Advanced Case Manager to join the Court Integrated Services Program (CISP) team at the Magistrates' Court of Victoria.

This role provides advanced case management support to individuals participating in the CISP program who present with a range of complex needs, including mental illness, cognitive impairment, substance use, homelessness, family violence, and limited social supports. You will work collaboratively with clients and stakeholders to support recovery, stabilisation, and improved outcomes.

**Key Responsibilities**
- ; Deliver advanced case management using a strengths-based, person-centred approach.
- ; Engage clients in assessment and treatment planning to develop tailored support plans.
- ; Prepare high-quality reports and present client progress in court settings.
- ; Build strong relationships with internal and external service providers.
- ; Promote inclusive and culturally sensitive service delivery.
- ; competence through supervision and ongoing development.

**Our benefits**
- ; We care about your health and wellbeing and have partnered with Fitness Passport, an initiative that allows you to access significantly discounted fitness membership program
- ; Peer Support Program designed to help create a safe and supportive workplace where colleagues look out for each other
- ; Koori staff network to enhance support for Koori staff and ensure that appropriate networks and services are readily available
- ; Ongoing professional development within a collaborative and supportive work environment

**About you**
- ; Proven experience in assessing and providing case management to clients with complex and multifaceted needs.
- ; Demonstrated ability to mentor and coach professionals within health and/or social welfare settings.
- ; In-depth understanding of the mental health and disability service systems, with a strong track record of building and maintaining effective stakeholder relationships.
- ; Sound knowledge of evidence-informed practice models and frameworks for supporting clients affected by family violence, disability, mental health conditions, and/or alcohol and other drug (AOD) issues.
- ; Highly developed skills in case formulation and written communication, with the ability to produce clear, professional documentation.
- ; Tertiary qualification in social work, psychology, welfare, drug and alcohol, or a related field. (minimum Diploma; degree highly desirable)

Note: This role may require travel to other program sites.

**How to apply**
- ; Resume
- ; A short cover letter

**Other information**

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.