Clinical Specialist

**Job Function**:
Customer Management
**Job Sub Function**:
Technical Field Service
**Job Category**:
Business Enablement/Support
**All Job Posting Locations**:
Notting Hill,, Victoria, Australia

**About Orthopaedics**

Fuelled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalised treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedic surgeries? Ready to join a team that’s reimagining how we heal? Our Orthopaedics Teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

**The Opportunity**

Predominantly a field-based role, the Clinical Specialist is primarily responsible for providing technical support in an operating theatre environment to our hospital-based customers across our Hip and Knee product portfolio. Key responsibilities include:

- Attending surgical procedures and providing expert technical support to Orthopaedic Surgeons and Nursing staff in the correct and safe use of products
- Developing and maintaining strong relationships with customers and providing in-service training to Registrars, Nursing staff etc.
- Optimising opportunities by passing on leads to the Sales Team and providing product demo as required
- Maintaining strong product knowledge through ongoing training and driving clinical excellence through professional and exceptional customer experience

**About You**
- Tertiary qualification in a health-related field (Nursing, Physiotherapy, Occupational Therapy, Exercise Science, Chiropractic etc.)
- Confidence to work effectively under pressure in an operating theatre environment
- Strong communication, presentation and customer service skills
- Self-starter who is results driven and solutions focused
- Autonomous and able to work as part of a team, and is organised with good time management skills

**Why Choose Us**:

- Competitive remuneration package
- Continuous training and support
- Award-winning leadership development programs
- Inclusive, flexible, and accessible working arrangements
- Equal opportunity employer supporting diversity and inclusion

**Our Benefits**:

- Up to 18 weeks of parental leave to support new parents
- 4 days of volunteer leave to give back to the community
- Option to purchase up to 2 weeks of additional annual leave for extra time off
- Enjoy a dedicated Wellbeing Day to prioritise self-care
- Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities
- Access to an Employee Assistance Program for personal and professional support
- Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support
- Life insurance coverage for added peace of mind

And much more...

**Great Place to Work® Certified - 2024**

Great Place to Work® Certification recognises employers who create outstanding employee experience. The certification process is recognised worldwide as the global benchmark for identifying outstanding workplaces.

Johnson & Johnson - Australia and New Zealand were certified as a Great Place to Work® in ANZ in its first year of participation.
- This position requires frequent travel to hospitals within Melbourne Metro and the occasional travel out to regional areas including Ballarat, VIC, Bendigo, VIC and Shepparton, VIC. All applicants must have rights to work in Australia, a reliable car and a valid Driver Licence._