Microfinance Intake Worker

Start your career with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

- MONEYCARE- Moneycare is The Salvation Army’s national financial counselling and financial capability program. It is one of the largest and long-running such programs in Australia. Our evidence-based outcomes measurement process shows that we have a real impact on the lives of the people who come to us seeking assistance through materially improved mental health, personal well-being and financial resilience, including financial hardship alleviation. Moneycare has a focus on holistic, strengths-based services that are professional, caring, and missional.

We are currently seeking a values-driven and proactive Microfinance Intake Worker to provide Microfinance services to individuals and families.

You will successfully
- Provide microfinance services to individuals and families by undertaking loan interviews face to face, utilizing a client focused, strengths based approach.
- Communicate and work collaboratively with all relevant TSA expressions about the service generally and specifically about individual community members as needed
- Provide equitable and efficient delivery of the program
- Build financial capability and resilience for community members to manage their money better and make informed choices, but not extending to financial counselling, financial advice options, or complex financial or legal matters.
- Manage arrears and follow up community members not currently paying their loan or experiencing financial difficulty and related issues repaying their loan

You will have
- Minimum 6 months’ experience in welfare/community services environment
- Tertiary qualifications in a related area
- Understanding of the issues such as addictions, mental ill health and disabilities
- Experience with community based microfinance
- Demonstrated ability to work with different cultures and backgrounds
- A Valid Working with Vulnerable People Check
- A willingness to undergo a National Police check

What we offer
- As a registered not for profit organisation you may be eligible for generous tax-free salary packaging benefits
- Financial, retail and lifestyle discounts and benefits
- Employee Assistance Program - Independent confidential counselling service
- An inclusive culture of dedicated, passionate and professional team members
- Aboriginal and Torres Strait Islander people,
- people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
- people with a culturally or linguistically diverse background
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We are committed to providing a safe environment for our people. _
- Please note that The Salvation Army has a mandatory vaccination procedure._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_