Workshop Manager

_Aussie Hail_ is the primary brand of the _Aussie Automotive Group_ of companies, proudly family owned and operated, providing specialist motor vehicle hail repairs Australia wide for over twenty years.

We are looking for a new workshop manager to join our head office team at Willawong, QLD to ensure we continue delivering quality and customer engagement excellence throughout our site.

As an established and trusted family business, we strive to ensure our staff are happy and content in their roles and provide great opportunities for personal and professional growth.

**About the role**

We are looking for an experienced workshop manager in the panel beating and spray-painting industry, to oversee operations of the workshop, ensuring repairs are, completed in accordance with the appropriate method of repair, to a high quality standard, and safe work practices are followed.

**Responsibilities**
- Ensure a safe and tidy working environment for staff and customers across the site
- Ensure parts and admin teams collaborate prior to vehicles arriving on site to deliver a seamless repair experience for the customer
- Check vehicles as they arrive and review repair quotes to ensure accuracy and completeness, including appropriate methods of repair
- Manage the repair process to deliver timely, cost effective, efficient, and high quality repairs the first time
- Create a workflow in repair production that is free from bottlenecks to achieve key to key repair timeframes
- Be the eyes and ears of the senior leadership team on the ground, and proactively communicate site performance, including any issues immediately

**About you**

You are passionate about the industry, and proud to lead a great team. You’ve got a knack for finding solutions to challenges and think quick to resolve issues. You are empathetic to customers, provide regular feedback to staff, and take a hands-on approach to ensure you’re delivering high quality repair outcomes and consistently great customer experiences.

**Skills and Experience**

Trade Qualification Panel Beater or Spray Painter
- Experience in similar management role
- Strong interpersonal and communication skills at all levels
- Confident at setting and adhering to timeframes
- Proactive approach monitoring adherence to process and improving outcomes
- Able to delegate tasks and follow through to completion
- Display flexibility to meet changing requirements within a dynamic workplace
- Familiar with industry quoting software including iBodyshop
- Have an eye for detail and will not compromise on safety and quality
- Manage your time effectively, punctual, and motivated

Please hit the APPLY button

**Salary**: $85,000.00 - $100,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Experience**:

- Workshop manager: 5 years (required)

Licence/Certification:

- vehicle spray painting trade (required)
- panel beater trade (required)

Work Authorisation:

- Australia (required)