Showroom Supervisor

**Job ID**: 294270
- **Date posted**: 16/06/2025

**Our team within IKEA**At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion.We care about people & planet and promote health & wellbeing.We nurture your development and provide career opportunities to unlock your potential. **What you need to know**Working at IKEA has its benefits and rewards:

- $29.71 base hourly pay rate
- Above award rates and penalty rates (including Sunday and Public Holidays)
- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
- Bonus programme (where eligible)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional information:

- This role is Permanent, Full-time 76hrs/fortnight.
- The internal job title for this role is Sales Coordinator.
- This role requires availability to work a range of hours from 8:00am - 9:30pm weekdays and alternating weekends per fortnight.

**About this work area**As a Showroom Supervisor your responsibilities will include, but are not limited to:

- Supervising and coordinating the daily operation of the team.
- Deliver training programs and workshops and provide co-workers with one-on-one support to secure competence, development and the achievement of learning objectives and department related goals.
- Sharing specialist knowledge of the IKEA product range, services, and tools to secure a high level of competence within the team whilst demonstrating a willingness to take on additional responsibility in this area.
- Encouraging the team to actively sell the department’s top-selling products, prioritised products, and IKEA service products to maximise sales and long-term profitability.
- Keeping the area of responsibility clean, tidy, priced, and fully stocked, and ensuring that the IKEA basic merchandising standards are always in place to give customers a positive shopping experience.
- Analysing and adjusting sales space capacities based on system parameters (sales location management) to secure high stock availability.

As a Showroom Supervisor you are or have:

- Experience in a supervising role or extensive experience in home furnishing retail.
- Able to deliver exceptional customer service and foster an inclusive and positive co-worker experience.
- Comfortable with coordinating your team, setting priorities, and delegating responsibility.
- Passionate about people’s everyday life at home and home furnishing, and you enjoy working in a fast-paced and future-oriented environment.
- Able to able to optimise sales thorough knowledge of the IKEA product range, local market, and customers.
- Have strong attention to detail and be able to develop meaningful relationships through your outstanding interpersonal communication skills.
- Proficient computer skills and an ability to learn about all technical aspects of the IKEA product range.

**We need people like you**At IKEA, work is so much more than a job. Come join us