Front Office Receptionist

2 days ago

Carlton, Australia Zagame's House Full time

Become a part of our fabulous story and create the most memorable experience for all
- **Fulltime and Casual availability will be considered, competitive salaries.**_

Our quintessential 97 room boutique hotel is located only a ten minutes’ walk from the CBD. Our House is buzzing with activity with our modern relaxed Cafe, funky Wine Bar, gorgeous Event spaces and state of the art Gym. We're all about providing the ultimate in contemporary comforts for guests, including a communal lobby to eat, work and play in.

**Exciting opportunities for an experienced Reception/Front Office Agent to join our growing team.**

So why us?
- Our environment is collaborative
- We thrive on learning new techniques and having fun
- Our systems are proven and regularly reviewed
- Our hotel is modernized with all the right equipment
- Our teams have a work life balance
- We have a Rewards and Recognition program that works
- Our team has a passion for team development

Our core values are based on the belief that our team members should engage in being attentive, thoughtful, accountable, and gutsy in everything that they do.

**We put H.E.A.R.T** into everything we do:

- **H**ome: Zagame’s rich heritage is synonymous with hospitality. Warm and generous we embrace our guests and treat them like family.
- **E**ngaging: We’re here to create memorable experiences for our guests and visitors. Vacations, events, celebrations and more... whatever we do, we deliver with wow
- **A**rtistic: Vibrant, passionate and playful, we’re here to push the boundaries. We have a creative soul and love to surprise and inspire.
- **R**elaxed: We are open minded, easy-going and non-judgmental. Through our personal touches and pampering, our guests feel chill, comfortable and cared for.
- **T**aste: Stunning interiors, local produce, delicious wine offerings... all must be ‘Zagame-worthy’. It’s about instilling wow into everything we do.

Our core values are based on the belief that our team members should engage in being attentive, thoughtful, accountable and gutsy in everything that they do. We have created a team that is uniquely different but complements each other beautifully.

Sound awesome so far? Do the following points also describe you?
- Passionate to provide efficient, OTT friendly and professional service
- Initiative driven with an unshakable can-do attitude
- Be yourself and be presentable
- Flexible to work various rostered shifts, including early mornings, late shifts, weekends and public holidays
- Previous Front Office/ Reception experience is essential
- Experience with Hotel PMS & POS systems is a nice to have
- Most of all, a big smile is non-negotiable J

BONUS Z FACTOR:

- Dog lover - we’re a fur-friendly hotel, so if you enjoy the company of furry buddies it will be a plus
- Extra skills - while we’re not a circus, we do LOVE family members with extra skills to share with our guests and team members alike. So far on board we have a Yoga instructor, a Balloon Artist, an Art Teacher and the list goes on

**Job Types**: Full-time, Casual

**Salary**: $23.00 - $35.00 per hour

**Benefits**:

- Employee discount
- Referral program

Schedule:

- Flexible hours
- Rotating roster

Supplementary Pay:

- Penalty rates

Application Question(s):

- What is your COVID-19 Vaccination Status

Work Authorisation:

- Australia (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

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