Application Workflow Specialist, Anz

2 weeks ago

Sydney, Australia Agilent Technologies Full time

**How will you make an impact?**
- Deliver winning and proven Agilent workflow solutions. Deliver values in challenging customer situations.
- Be the scientific and workflow connection with key opinion leader and key customers.
- Conduct market sensing & collect Voice of Customers.

**What will you do?**
- Enable customer success with sales support to the customer, including onsite instrument and product training, method optimization or adaptation according to customers’ needs, ongoing technical support, and any relevant customer satisfaction activities.
- Provide expertise and technical consultancy on how Agilent solution can be adopted in customer settings.
- Prepares and delivers technical seminars to customers or potential customers and contributes to recognized scientific forums, including written, oral and poster presentations.
- Analyzes customer requirements and recommends appropriate solutions.
- Work across Agilent Asia Pacific region to share customer insights and best practice. Contribute to overall Agilent APAC success.
- Be the face of Agilent by ensuring global policies and standard processes are adopted and followed. Build customer relationships and maintain customer satisfaction and loyalty.
- Must be willing to travel within Australia and New Zealand, as well as outside of Australia and New Zealand when required. (Up to 50% of the time).

**Qualifications**:

- Bachelor’s, Master's or PhD in Chemistry/Biochemistry, or other Life Science discipline.
- 10+ years of work experience in analytical, scientific or contract testing labs, or scientific instrument industry.
- Hands-on experience in different types of **sample preparation, wet chemistry, and analytical chemistry workflows**, including advanced instrumentation workflows
- Experience with gas chromatography (GC), liquid chromatography (LC), and mass spectrometry (MS)
- Familiarity with key markets such as food safety, environmental, and/or life science research
- Strong interpersonal skills demonstrating the ability to deliver on commitments
- Working and communicating in a cross functional team environment
- Excellent verbal, written, and presentation communications skills.
- Proactive work ethic and ability to work independently

**Additional Details**

This job has a full time weekly schedule. It includes the option to work remotely.

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

**Travel Required**:50% of the Time

**Shift**:Day

**Duration**:No End Date

**Job Function**:Sales

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