Field Service Technician

7 days ago

Melbourne, Australia HMPS Full time

**Introduction**:
Being an essential part of the larger Service team, your work will significantly contribute to our exceptional service standards.

This role involves delivering a variety of field services to HMPS and Propac customers including servicing, repairs, installations, commissioning, training, and equipment modifications.

Applications will be accepted until close of business Friday, December 22nd

**Description**:
**As a Service Technician, you will**:

- Perform routine maintenance and scheduled repairs as per established schedules.
- Address breakdowns promptly, employing adept problem-solving skills to implement effective solutions.
- Undertake new equipment installations with precision and expertise.
- Execute enhancements and updates to existing machinery to enhance functionality.
- Foster strong customer relationships, cultivating a rapport that reflects our commitment to excellence.
- Deliver transparent and timely communication to clients and internal teams alike.
- Skillfully manage your time, ensuring seamless delivery of customer service.
- Embrace travel opportunities, including local, interstate, and international assignments.

**Skills and Experiences**:
**This role requires**:

- A-Grade or Restricted Electrical License.
- Possess a Mechanical Trade qualification with a minimum of 3-5 years' experience after completing apprenticeship.
- Previous experience as field service technician in the packaging industry with demonstrated proficiency in supporting high-speed production machinery is desirable.
- Knowledge of Programmable Logic Controllers (PLCs) is highly advantageous.
- Customer-focused mindset, demonstrating the ability to work effectively both independently and collaboratively as part of a team.
- Excellent communication skills, coupled with self-motivation and a results-oriented work approach.
- A valid current driver's license and willingness to travel both locally and interstate is essential for the role.

**About Us**: Since 1980, we've embarked on a journey that has propelled us to the forefront of the engineering industry. Today, we stand tall as a market-leading engineering powerhouse specialising in cutting-edge end-of-line factory automation. Our dedication has led us to become a prominent supplier of automation systems to food and beverage enterprises spanning Australia, New Zealand, and the global stage.

**Our Distinctive Identity**: With a workforce of over 90 skilled individuals and a network of multiple sites across Australia, we've cultivated an environment that thrives on delivering tailor-made, innovative solutions. We take immense pride in creating opportunities for all members of the HMPS Group, fostering growth, development, and success.

Join us as we continue to redefine engineering solutions. Your journey starts here.

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