Customer Service Assistant

2 days ago

Mango Hill, Australia BEEFY'S Full time

Beefy's are currently on the lookout for a **Customer Service Assistant** for our **Mango Hill** Store.

Beefy's are a well established multi award winning family owned business with 9 boutique Pie Bakery Cafes in South East Queensland.

Our friendly team have a reputation for high quality products and excellent customer service.

For this position, previous experience is preferred in the food service/retail industry. As we are open 7 days, applicants will have Monday to Sunday availability including during school hours. The position involves working a rotating roster with a range of shifts including opening and closing shifts between the hours of 4am and 7pm. Due to the early morning start times your own transport is essential.

**Duties will include**:

- Ensuring excellence in Customer Service as the number 1 priority
- Eftpos & cash handling transactions
- Coffee making
- Ensuring service areas are maintained to the highest standards and store is kept clean and tidy at all times
- Product presentation & preparation
- Achieving store KPI's
- Opening & Closing of store
- Assist the Manager with supervision of juniors

**Preferred Attributes**:

- Good coffee knowledge / barista skills
- Honest, reliable and punctual
- A passion for exceptional customer service
- Team players who lead by example
- A good eye for detail and presentation
- Ability to build strong relationships with guests & team
- A positive attitude
- Experienced in opening and closing procedures an advantage

**Job Type**: Casual

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Public holidays
- Weekend availability

Application Question(s):

- Please list your availability for shifts throughout the week and weekends...

**Experience**:

- Food Handling: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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