Intake Officer

INTAKE OFFICER - CALVARY HOME CARE
Full time role - Based in our Warabrook office
Progress with purpose at one of Australia’s largest health care providers
Get ahead with salary packaging, benefits and professional development in a supportive team environment
About the role
This full time role involves processing referrals, assessing client needs, and coordinating services to ensure a smooth and appropriate intake process. The Intake Officer acts as a key point of contact for clients and plays a crucial part in connecting individuals with the necessary in home support services.
**Your main duties will include**:
Processing and managing referrals through My Aged Care
Evaluating client needs through phone screening and assessments
Providing information about Commonwealth Home Support Programme (CHSP)
About you
Ability to take initiative, work independently and as part of a team
High level of attention to detail and strong organisation and communication skills
Efficient, confident and hardworking
Experience within the aged care sector
Understanding of CHSP and other relevant programs
Why work for Calvary?
At Calvary, our staff matter.
With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.
**Your benefits**:
NFP salary packaging benefits, discounted health insurance and gym memberships
Paid parental leave
Training, development pathways and career opportunities
Flexible hours that make sense for you
**Please note the following**:
You may be required to provide evidence of immunisation as required for your role.