Area Manager Vic/tas

2 weeks ago

Airport West, Australia 32 Locations Full time

As the Area Manager, you will provide 1:1 support to our Franchisees, Clinic Managers and Cluster Managers across Victoria and Tasmania. You will support them with business plans, enabling them to implement business initiatives and find practical solutions to deliver customer excellence and increase store profitability.

**About Laser Clinics**

Laser Clinics is the largest cosmetic clinic in the world, specialising in Laser Hair Removal, Skin Treatments, Cosmetic Injectables and Body Sculpting. Every client that enters our clinic is asked “_What results are you looking for?_” Our team tailors every treatment for every client. That way, every client leaves satisfied with their result.

Our network is a mix of 100% company-owned and franchised businesses which are a 50/50 partnership between a Franchisee and LCA, which means we have a significant vested interest in the success of each clinic. We have operations within Australia, New Zealand, Singapore, the United Kingdom, and Canada with ambitious plans for international expansion. With over 200 clinics globally, we are the global market-leading Aesthetics provider.

**In this role, you will**:

- Support clinics with the development of business plans aligned with business strategies
- Work with clinic managers and clinic teams to execute operational plans
- Support new clinics to achieve targets
- Improve clinic profitability through better productivity and cost management
- Ensure clinics positively represent the brand and educate best practice
- Work with clinic teams to develop a high standard of customer service
- Build positive relationships with clinics and foster a partnership approach
- Support the delivery of talent plans in clinics

**About you**
- Multi-site retail management experience (franchise experience preferable)
- Health/beauty industry experience highly regarded
- Outstanding people management and leadership skills
- Motivation and enthusiasm to drive a high-performing culture
- Ability to improve customer outcomes and performance standards through on-the-job training and coaching
- Sales orientated to achieve targets and drive performance
- Excellent oral and written communication skills
- Problem-solving skills, organisational and planning skills
- Immaculate presentation

**Why work for Laser Clinics Australia?**
- Receive quarterly complimentary skincare products on Skinstitut/Skinstitut Expert ranges
- Heavily discounted clinic treatments up to 70% off RRP
- Access to ongoing training and development
- This role may require you to travel for extended periods of time. Flexibility to work in a retail environment during late-night trading, weekends and public holidays is required._

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