Store Manager: West Lakes

2 weeks ago

West Lakes, Australia Kathmandu Full time

We are BCorp certified
- Sustainability is at the heart of everything we do
- Great benefits including paid parental leave, bonus and clothing allowance
- Career opportunities in retail & office based roles across KMD Brands

**About Kathmandu**
Kathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over thirty years ago, born out of the passion for the outdoors. We’re on a mission to improve the wellbeing of the world by getting more people outdoors, because nature has a positive transformative effect on us all. It makes us more happy, open, free and fun. And that’s why we’re all about creating the best sustainably made outdoor gear - to get people to experience nature’s benefits more often.

We've been out there for over 30 years living our best lives. Now you can too. Join us on our mission to improve the wellbeing of the world through the great outdoors.

**A little bit about the role**
As a Store Manager at West Lakes Kathmandu, you will be responsible for ensuring the successful and efficient running of the store. The role is full time and you must have availability to work a set roster Sunday - Thursday. Day to day you will;
- Build and drive a customer-led culture through the execution of sales, service and compliance initiatives
- Inspire and lead a diverse team of outdoor enthusiasts to reach set KPIs and sales targets.
- Work closely with the Regional Manager to ensure the store is running effectively
- Represent the store and support the wider network in the development and execution of initiatives and processes, being involved in mentoring and guidance opportunities.
- Train, mentor and coach Team Members to work towards goals and succession planning. With the support of your Regional Manager and wider People team you will be passionate about training and coaching your team to ensure succession planning opportunities within your store and wider KMD Brands network
- Create an enjoyable experience for each and every customer

**What we are looking for**
You will have previous management experience in a retail or customer service environment with a proven ability to lead, motivate and build sales and service through exceptional store management. You can demonstrate your exceptional problem-solving abilities and a proactive outlook along with your sound knowledge of retail requirements; POS, stock control, cash handling, security and store presentation.

You will have demonstrated experience working to targets and KPI’s and fostering a high-performance culture and a genuine passion for our products, and what we stand for as a business and be able to demonstrate that to your team and customers.

**Ready to join us?

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