Booking Office Clerk

2 days ago

Ballarat, Australia Ballarat Health Services Full time

Ballarat Central, VIC, AU, 3350

**Booking Office Clerk**

**Permanent 32 Hours per fortnight**

**About the role**

The position has responsibility to ensure accurate and timely completion of administrative functions, which plays a vital role in ensuring the efficient operation of the Booking Office.

It involves providing excellent customer service with a patient centred philosophy and working collaboratively with colleagues, the Surgical Services Administration Officer and other internal and external stakeholders. You will work in accordance with Grampians Health values.

**Key Responsibilities**
- Provide a customer focused approach to service delivery
- Demonstrate accurate and efficient completion of all work associated with the position and appropriate handover as required. Including but not limited to:

- Patient Administration System to Maintain accurate wait lists and conduct regular waiting list surveys.
- Daily theatre list
- Running regular reports to ensure data integrity and maintain accurate wait lists
- Provide support to different offices and different teams within the Booking Office group at the direction of the Booking Office supervisor.
- Follow reasonable and lawful direction of the Surgical Services Administration Officer and the liaison nurses.

To see a copy of the position description click here.

**Interested?**

if you wish to discuss the role prior to applying, contact Josh Strom - Operations manager - Surgery & procedural Services on 0497 799 345 for a confidential discussion.
- If you are currently employed at Grampians Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applying_

**About Grampians Health**
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

**Ballarat Region**
Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city. Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit Ballarat

**Diversity and Inclusion**

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

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