Domestic Trucking, Transportation Agent

Company Description

Become a member of a global community The international logistics industry is an integral piece of the global trade puzzle, we make the world go round. We deliver solutions to complex global challenges faced by some of the most recognised brands the world. At Expeditors we recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within, so we think not just of this role but those of your future. More than 50 percent of our staff of over 19000 employees have been at Expeditors for 5 years or more. This high retention rate is influenced by a unique compensation program for positions that are more than just jobs. Join Expeditors and have a chance to grow, thrive and fulfill your potential.

**Job Description**:
As a Transcon Agent with Expeditors you will take ownership of a customer portfolio, being responsible for bookings, accurate pick up and scheduling of transportation between customer, service provider and receiver. You will provide timely and accurate documentation, processes through Expeditors systems within the operational process standards. You will communicate delays and work with autonomy to solve challenges to achieve delivery needs of your clients.
- ** Customer Service**:You will be responsible for communicating effectively with customers and to ensure a compliant and complete shipment process in a timely manner, documenting customer needs for future use, and maintaining an excellent working relationship with your customers.****:

- **Operational Excellence**: You will take ownership of understanding and complying with Expeditors internal process standards, to complete timely, accurate and compliant documentation, customer billings and system updates accordingly.
- ** Service Provider Relationships**:As a Transcon Agent you will build strong partnerships with multiple Service Providers ensuring your clients is serviced to a high level, you will ensure accurate and timely invoicing for your service providers.

**Qualifications**:

- Previous experience within the logistics field an advantage.
- Solid oral and written communication skills
- Courteous customer service both internal and external
- Exceptional people & communication skills
- Strong problem solving, organisational, and interpersonal skills
- Proficient in Microsoft Office

Additional Information

**Benefits**:

- Employee Health: You and your health are important; Expeditors will support you, with an attractive health insurance package
- Hybrid Work: At Expeditors we believe that coming together is a strength, however we have a work from home policy
- Compensation Programs: Uniquely Expeditors, our commissions, and bonuses are industry leading
- Career and Personal Development: Developing you and your skills not only for today’s role but for those in the future
- Employee Stock Purchase Plan: Take the opportunity to own a piece of your company through our ESP Plan
- Financial Security
- Join Expeditors knowing that your job and financial security are safe from the effects of the global economy
- Employee Appreciation: As our greatest asset, we understand the importance of showing our appreciation, respect and acknowledging the value you bring through employee engagement
- Enhancement Leaders: Through utilising technology solutions and focusing on continuous improvement strategies we continue to evolve our roles and processes to improve efficiency and job satisfaction

***Permanent resident visa and above need only apply