
Hair and Beauty Retail Assistant 2ic Highpoint
3 days ago
**Second-in-Command (2IC) - Hairhouse Highpoint**
**Location: Maribyrnong, VIC**
**Work Type: Full Time**
**Industry: Retail & Consumer Products - Beauty & Personal Care**
**Salary: Competitive base + bonuses + staff discounts**
**Start Date: Immediate start available**
**Lead, inspire, and grow in a high-performance beauty retail store. Hairhouse Highpoint is looking for a passionate 2IC to support and drive success in one of our busiest locations.**About Us**
Hairhouse is Australia’s leading destination for hair and beauty. With over 100 stores and salons nationwide, we’ve been helping Australians feel confident in their hair and beauty choices for over 30 years.
Our **Highpoint Shopping Centre location is one of our flagship stores, known for its fast pace, strong team culture, and premium customer experience. We’re now looking for an energetic and experienced**Second-in-Command (2IC) to support the Store Manager and lead the team to even greater success.**
**About the Role**
As the 2IC at Hairhouse Highpoint, you’ll:
- ** Support the Store Manager in leading daily operations, team development, and sales performance**
- Deliver **exceptional customer experiences through personalised consultations and expert advice**
- Take ownership of **store merchandising, stock control, and visual presentation**
- Help manage team rosters, opening/closing duties, and customer escalations
- ** Coach and mentor team members, supporting product knowledge and customer service skills**
- Step up to lead the store in the Manager’s absence
- Be a key part of a **fun, high-performing team culture**
**What We’re Looking For**
We’re after someone who:
- Has **previous retail or beauty industry experience in a leadership or supervisor role (2IC or similar)**
- Thrives in **fast-paced, high-traffic retail environments**
- Loves **coaching others and leading by example**
- Is results-driven and confident with **KPI performance and store standards**
- Has a genuine passion for **hair, beauty, and customer service**
- Brings strong **communication, time management, and a team-first attitude**
**What We Offer**
- Career growth with **clear pathways into Store Manager roles**
- Ongoing **leadership and beauty training**
- Generous **staff discounts on premium products and salon services**
- Monthly **incentives and rewards for performance**
- A supportive team environment with national support and resources
- ** Flexible rosters to suit your lifestyle**
**Ready to Take the Next Step in Your Career?**
**Click “Apply” now to submit your resume. We can’t wait to meet our next amazing 2IC.
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