Security Supervisors/team Leaders

1 week ago

Sydney, Australia Australian Concert and Entertainment Security (ACES) Full time

As a Security Supervisor, you will be highly visible and client-facing, responsible for providing professional information services, managing incidents, and ensuring high standards of safety and customer service are maintained at all times.
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**Responsibilities and Duties**:

- Support, direct, and coordinate small to medium teams, including managing incidents and emergencies to achieve the best possible outcomes
- Prepare and deliver operational shift briefs
- Conduct site patrols to observe, report, and manage incidents
- Deliver excellent service performance while developing operational efficiencies
- Work in accordance with client and ACESGroup WHS guidelines
- Monitor facilities to reduce risk and maintain public safety
- Prepare and maintain general security records and reports
- Manage and provide facility access control.

**Skills and Experience**:

- Current NSW Security Licence (1A) with a minimum of 3 years’ experience (or equivalent)
- Experience supervising a small to medium team
- Demonstrated customer service experience and strong client-facing skills
- CCTV operational experience and ability to use a range of security systems
- Availability to work on a 24/7 rotating roster
- Superior communication skills, both written and verbal
- Professional presentation and strong interpersonal skills
- Reliability, punctuality, and accountability
- Current First Aid and CPR certification
- Responsible Service of Alcohol (RSA) — current or willingness to obtain
- White Card — current or willingness to obtain
- Fire Warden — current or willingness to obtain
- Current Working with Children Check
- Unrestricted NSW Driver Licence.

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**What ACESGroup has to offer**:

- Ongoing training and upskilling through our internal Registered Training Organisation (RTO)
- Paid meal breaks
- Uniform provided
- Mentorship program
- Clear career pathways and growth opportunities
- Access to diverse and exciting workplaces across Sydney
- Convenient site locations
- Supportive team within a successful and growing company
- Attractive employment conditions.

**About us**:
ACESGroup are a leading national provider of security services to a large portfolio of public and private facilities. We are an established, respected and reputable business with more than 40 years’ experience partnering to provide security services to a diverse range of industries and facilities.Our team members keep people and places safe in commercial facilities, public precincts, aviation facilities, education institutes, parklands, technology precincts and major recreation venues. At ACESGroup, we aim to be the industry leader where we don’t just offer jobs, we offer long term careers.
**‍**

**How to apply**:
ACESGroup is the 2022 and 2023 recipient of the Australian Security Industry Awards for Excellence in Gender Diversity
- ACESGroup do not accept referrals from recruitment agencies._

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