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Hire Controller Brooklyn Vic

3 weeks ago

Brooklyn, Australia S&You Full time

Be proud of who you work for, be rewarded, be content and be heard
- Servicing clients within the equipment hire industry.
- $75K- $85K + Super + Bonus Scheme

**THE COMPANY**

***
This well know company has been trading for over 30 plus years in the hire industry and pride themselves on first-rate service and value for money to all their customers.

Their key focus has been on their customers’ requirements which has allowed them time and time again to grow in line with their needs and expectations.

Their range of equipment is the most diverse in the industry.

The business is constantly expanding to cater to their growing customer base and ever-changing needs of their consumers which includes construction, traffic management, building maintenance, compaction equipment, excavation, access equipment, DIY and industrial products.

**THE ROLE**

Get ready for a whole lot of variety buckle your seatbelt enjoy the ride. If you an experienced hire controller or a new to the industry, willing to learn and wanting to work local and not far from the Melbourne CBD we have options galore that will ensure career succession and the growth/ mentoring you deserve.

Your primary responsibilities as a hire controller are to coordinate and record all activities to source, deliver and pick up equipment ordered and used by our consumers.

You will need to have energy, drive, enthusiasm, excellent interpersonal and communication skills to be able to perform effectively both with our internal teams and our customers.

It is essential that you are customer focused and confident with dealing with people.
- Take control of phone enquiries, orders from customers chat away to ensure all needs are met.
- Liaise, check and pool resources with the hiring team, to ensure that equipment is readily available, maintained, to be delivered to the customer.
- Ability to process hires, off hires, transfers, and exchanges.
- Be able to process manual paperwork when necessary.
- Operate and maintain the daily diary recording of all equipment movement from site including and reporting of errors and discrepancies to your manager.
- Ensure WHS standards are maintained.
- Attend and contribute to all general branch meetings.

**THE ESSENTIALS**
- Experience in coordinating the activities related to plant and equipment which includes labour, transport, and maintenance activities.
- Customer Service Experience
- Basic to intermediate computer operational skills
- Strong communication skills
- Current driver’s license
- Ability to work autonomously or as part of a team
- A good command of the English language