Admissions Administrator

EXCITING NEW Opportunity with Growing Healthcare business
- Proudly South Australian Owned and Operated
- Brand new office in Dulwich, with Cafe

**Role Overview.**

The Admissions Administrator is responsible for the efficient and timely receipt of incoming referrals across all nominated programs within the organisation. You will work closely with the scheduling and clinical teams, providing seamless onboarding for all clients ensuring optimal service delivery to meet their needs.

**Key Duties & Responsibilities**
- Answering calls from external departments regarding new admissions
- Processing of referral acceptance within organisational KPI requirements
- Monitor online fax machine for new referrals and ASR’s and process as required
- Monitor “Referral” inbox regularly (approx. every 15 minutes) and action accordingly
- Communicate with Clinical to oversee the initial referral paperwork
- Communicate with scheduling for all new incoming client services
- Input new patients and their services into Sandwai
- File documentation as required
- Any other administrative tasks as required

**Performance Goals**
- Demonstrate a high attention to detail with data entry and record keeping
- Complete tasks accurately and in a timely manner
- Communicate clearly and concisely both verbally and in writing
- Operate in a professional manner at all times with clients and other employees
- Seek out process improvements and operational efficiencies
- Work collaboratively with other departments to ensure operational goals are met

**Person Specification**

**Qualifications**
- Nil

**Experience**
- Previous administration experience (essential)
- Background in scheduling/rostering (desirable)

**Skills & Knowledge**
- Intermediate to advanced Microsoft Office skills
- Excellent verbal and written communication
- Detail orientated, organised and able to meet deadlines
- The ability to operate in a fast-paced environment and prioritise accordingly

**Additional Requirements**
- National Police check
- Flu and Covid vaccinations