Content Writer

**About us**

Service Today has demonstrated rapid growth within the company since it was established in 2014. The company contributes premium quality emergency plumbing, electrical, heating & cooling services to valued customers across residential areas of Sydney, Melbourne and Adelaide.

Today, we proudly acknowledge our Service Today Team which comprises of 180 dedicated and highly experienced staff members throughout the company. Our employees range from competent service technicians, informative customer service representatives, marketing enthusiasts and beneficial administrative staff members.

We abide by our company core values which consist of delivering a WOW service to exceed customer expectations, consistently demonstrating high levels of integrity and delegating ongoing customer care which differentiates us from our market competitors.

The Service Today brand achieves greatness by significantly outperforming the sector by indicating appropriate value / price positioning and successful marketing strategies.

**Objectives of this Role...**
- Ability to create engaging advertising content that influences target market by transmitting positive brand awareness to future potential / ongoing Service Today customers.
- Ability to facilitate interesting and captivating posts for our social media platforms in a creative modern way.
- Lead the execution of the social media marketing strategy from beginning to end, leveraging internal support and driving collaboration by liaising with other departments within the company including operations, warehouse, accounts and management as required.
- Capability to adapt to a fast paced office environment and acquire extensive knowledge of what Service Today would like to portray to its customers to ensure awareness of benefits provided when booking our services.

**Key Responsibilities...**
- Collaborating, drafting and developing content for monthly internal company newsletter and external customer newsletter.
- Compose and publish relevant website blog content for viewers and provide updates when necessary by regularly reviewing existing content.
- Creation of frequent social media posts to generate both ongoing interest with existing customers and gain the interest new customers who previously used other competitors in the area.
- Working closely with marketing team to brainstorm new ideas and ensure strategies are well-aligned across disciplines to achieve successful results.
- Ensuring all content produced is in line with SEO guidelines and broader digital marketing best practices, and will ensure a positive on-site experience for the user.
- Project managing content development for marketing collateral to promote the Service Today brand.
- Monitoring Service Today website performance via Google Analytics & creating content reports based on key client metrics.
- Create compelling Google text ads to constantly promote our advertised services offered to residential customers in NSW, VIC and SA.
- Occasional proofreading before editorial publication occurs to overlook and correct production errors of text content and / or artworks.

**What you will bring to the role**
- Previous experience and exposure to various digital marketing platforms is a must
- Proficient computer skills - knowledge of Google Suite would be an advantage.
- Superior interpersonal skills that can be effectively communicated within your written content and verbal encounters will be highly regarded.
- Strong attention to detail, excellent organisational skills and proficient time management is highly recommended for this advertised job position.
- A strong sense of teamwork including the ability to contribute to a positive team environment
- Ability to suggest and identify solutions that can contribute towards solving potential problems that arise during delegated projects.
- Familiar with keyword placement, SEO and content optimisation.
- Sound understanding and/or background in the trade industry
- Previous experience with WordPress would be advantageous but not essential.

If you have been actively searching for a company that you can contribute your accumulated career knowledge and marketing expertise then our vacant Content Writer position may be the one for you

This position is guaranteed to offer you the opportunity to work within a united team environment and encourage you to continuously develop your professional skills for your desired career pathway.

**Salary**: $60,000.00 - $70,000.00 per year

Schedule:

- 8 hour shift

COVID-19 considerations:
Yes as per government regulations

Ability to commute/relocate:

- Revesby, NSW 2212: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Content creation: 2 years (preferred)

Work Authorisation:

- Australia (required)