Assistant Manager

2 weeks ago

Gold Coast, Australia WHSmith Full time

**Join our team at Doctors Orders in Gold Coast University Hospital as an Assistant Manager/Lead Barista**:

- **_Advance your leadership skills_**:

- **_Opportunity for progression and development_**:

- **_Full time role available_**

**About WHSmith Australia**:
WHSmith is an historic British retailer focusing on news, books and convenience, and we are proud to bring our expertise to our Australian operations. Our stores are located in some of the busiest and most exciting airports in the country, providing a dynamic and fast-paced work environment that is perfect for driven individuals who thrive on a challenge.

Fresh+ currently operate a large number of hospital cafés across NSW, QLD, and SA, providing food, beverages, and convenience retail to hospital staff and the general public.

We are looking for enthusiastic and energetic individuals who share our passion for delivering exceptional customer service and who are committed to helping our business grow and succeed.

**About the Position**:
As an Assistant Manager/Lead Barista, you'll need to be able to work in a fast-paced environment and be comfortable multitasking to ensure that our customers receive the highest level of service. You must be able to serve all customers in a timely/efficient manner whilst handling all transactions with our POS system. You must also be able to maintain a clean workspace in accordance with Fresh+ hygiene standards, whilst assisting in the preparation of basic food and beverages.

You will also be responsible for a variety of tasks:

- Overseeing the carpark site
- Assisting the site manager with daily tasks
- Banking
- Invoices
- Ordering
- Stocktake
- Handling customer enquiries and grievances
- Leading the team by example
- 3+ years of hospitality experience
- Strong knowledge of general café operations in a fast paced environment
- Experience in a supervisory position is also desirable
- Strong barista skills are absolutely essential as we serve up to 900 coffees a day
- Excellent communication and interpersonal skills
- Exceptional time management skills and reliability
- Food Safety Certificate
- Unrestricted working rights
- **_Please note, only shortlisted applicants will be contacted._

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