Program Delivery Leader

**Program Delivery Leader**

**What can you expect?**

What we offer is a chance to join a company that is not only winning, but is transforming in the most exciting way possible. Our CEO, David Bryant, is dedicated to Mercer Australia being a “people first” culture. This means that great performers are greatly rewarded. We pride ourselves on providing outstanding career development, learning opportunities, financial rewards and we are committed to making your journey with us FUN.
- _ Voted #1 HR Consulting Company Globally_
- _ Melbourne CBD (Docklands) Hybrid office and work from home environment_ _Great Package _
- _Great time to join this global organisation in Growth Phase _

**What is in it for you?**

At Mercer, we recognize that our most important asset is our people. We offer benefits and programs that support career development such as professional development support, exam and study assistance and global rotation opportunities which will support and nurture you with every opportunity to reach your full potential. We also recognise the value of healthy, happy colleagues and promote a culture of care and wellbeing, offering benefits such as flexible working and much more
- Flexible hybrid work environment
- Leading training and development programs
- Professional environment where your career path really matters and is supported in our global organization
- Great team of energetic and supportive colleagues
- Genuine work life balance

**We will count on you to**:
The Program Delivery Leader is accountable for the delivery of highly complex, broad, and/or multi-year international programmes and projects, to deliver key strategic initiatives for the organization within a specific portfolio. The incumbent will engage and consult with key C-Suite stakeholders, to drive change and transformation initiatives of strategic importance, including but not limited to M&A integrations, technology initiatives, location strategy, implementations and operational efficiency projects, within specified portfolios within the Pacific Change Program. The incumbent becomes a trusted advisor and helps facilitate timely decision making and trade-offs throughout all relevant stages. The role includes leading large change initiatives comprised of multi-disciplinary teams from across the business.

**Responsibilities;**

**Define and Execute portfolios within the Change Programme And/or Project Delivery Team**
- Accountable for overall programme scoping and delivery activity ensuring they follow defined standards and governance structures.
- Together with business leaders, work on scoping, defining, planning, prioritizing and executing strategic programmes of work.
- Lead delivery, ensuring appropriate governance and oversight of delivery, risks, issues and dependencies.

**Serve as a Trusted Advisor and Consultant**
- Serves as an expert in delivery and change management, assists business domains in defining the right approaches and ensuring solutions are fit for purpose.
- Actively engages and contributes as a member of the change management leadership team to share lessons learnt and improve methods and standards across the organisation.
- Reviews, mentors, Project Managers and other change professionals and support staff.
- Lead and be accountable, display behaviors aligned to company values that inspire others to follow.

**Communication, Change and Governance**
- Facilitate and build Change adoption for teams in scope.
- Provide transparent, factual visibility and communication of progress and points of escalation to key stakeholders including sponsors, work stream leaders, delivery teams and third party suppliers.
- Define and deliver C-Suite reporting, escalation paths. Build alignment across business leaders and verticals.
- Maintain robust business cases for the programs which are approved by Business Leaders and finance. Ensure there is continued business case justification throughout program and project delivery.
- Manage dependencies with other initiatives and negotiate resource requirements with Executive management when faced with conflicts in priorities.

**What you need to have**:
**Education**
- Master’s Degree or equivalent

**Experience**
- Previous demonstrable experience as a Program Director, Head of Change, Senior Program Manager leading large and complex programs across continents or regions.
- At least 10 years’ experience of complex and major program/project management gained in management consulting or equivalent sized business environments, preferably at a global scale.
- Experience in employee benefits business and solutions highly desirable, but not essential.
- Experience of managing and coordinating implementation with teams across different locations, dispersed globally, including off-shoring/near-shoring teams.

**Knowledge & Skills**
- Strong stakeholder management and communications skills with ability and gravitas to operate and influence at C-Suite Leadership level.
- Well verse