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Digital Product Manager

2 weeks ago

Melbourne, Australia David Jones Full time

**Job no**: 540687
**Work type**: Limited Tenure
**Location**: Melbourne - CBD & Inner
**Categories**: Digital Experience

**The role**

David Jones exists to inspire like no other and as we continue to deliver on our ambitious transformation agenda in line with our Vision 2025+ strategy, we are committed to creating inspired careers so our people can Thrive.

As the **Digital Product Manager**, you will play a crucial role in advancing our digital strategy by leading the development of digital products that improve customer experience and drive business growth. Working closely with the Head of Product, Ecommerce Trade and Operations Teams, and key business stakeholders, you will create well-defined product roadmaps that align with the David Jones vision.

By collaborating with internal and external delivery partners, you will ensure that initiatives are executed to maximise value for customers, team members, and external partners. Additionally, you will champion your products and manage their lifecycle to ensure continuous success.

**What your day looks like**
- Engage with customers and users to understand their needs and bring these insights to the organisation and your delivery team.
- Participate in side-by-side listening sessions with team members to better understand the needs of customers and team members in relation to features and user stories.
- Take part in customer research, sharing outcomes and insights with the delivery team to help them understand the purpose behind the products they are developing.
- Translate research findings into well-rounded features, epics, user stories stories and acceptance criteria to ensure the product embodies the voice of the customer and user.
- Collaborate across relevant departments and key stakeholders to ensure alignment of your roadmap and product visions with the David Jones strategy and fiscal year objectives.
- Collaborate across relevant departments and key stakeholders to ensure alignment of your roadmap and product visions with the David Jones strategy and fiscal year objectives.
- Conduct ongoing research to stay ahead of market trends, regulatory changes, opportunities, and threats, and integrate these factors into the product roadmap and life cycle.

**What you'll need to Thrive**
- Successfully developed and communicated product vision, goals, and roadmaps, demonstrating true ownership of designated products within an organisation.
- Proficient in Agile principles, with a deep understanding of your role within the Scrum team.
- Proven expertise in customer journey mapping and user story development, effectively grooming backlogs with the Scrum team to define a clear and actionable path forward.
- Skilled in facilitating workshops and showcases with stakeholders, guiding them through the product journey to incorporate their specialised insights into your product considerations.
- Lead the process of identifying, validating, and prioritising product opportunities that are customer-centric and aligned with business goals
- Capable of championing and supporting agile teams, helping to remove blockers and establishing best product practices at scale.
- Experienced in developing estimation practices within a team, allowing you to make data-driven decisions on value and trade-offs for your backlogs.
- Strong stakeholder management skills, adept at building relationships with business partners to manage expectations and maintain clear, transparent communication regarding product outcomes.
- Experienced in operational risk management, including control advisory, compliance, risk profiling, and change management.
- Strong analytical skills.

**Why work for us?**
- Unique opportunity to be part of a highly engaged, successful team, focused on the transformation of an iconic Australian brand
- A competitive remuneration package
- Hybrid working arrangements in office and from home that provide appropriate work/life balance
- Generous employee discounts across David Jones and access to partner benefits
- An additional day of leave for your birthday along with time to support charitable work
- Opportunities to support community partnerships across our Corporate Social Responsibility program
- Be a member of a company committed to sustainable practices, driving change in the retail landscape
- Ongoing training and development to pursue individual ambitions and career goals

**About Us**

Since 1838, David Jones’ limitless quest for innovation and progress established the brand as Australia’s original influencer in fashion and lifestyle. Having revolutionised the way Australians shop, David Jones’ creation of a social centre inspired and created lasting memories for past, present and future generations. Today, our vision to inspire Like No Other drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services Like No Other.

Our Thriving cultural pillars inspire our people to deliver on our vision and